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Articles
Find LIVEcommunity articles and technical documentation about Palo Alto Networks products.

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General Articles

LIVEcommunity's General Articles area is home to how-to resources, technical documentation, and discussions with Accepted Solutions that turn into articles related to all Palo Alto Networks products.

197 Posts

Support FAQ

Support FAQ on LIVEcommunity is where customers can find answers to their most common queries, in collaboration with Palo Alto Networks Knowledge Base.

5 Posts

Activity in Articles

Tips & Tricks: Flow Basic Debugging

You can use debug filters to enable the Palo Alto Networks firewall to collect packet captures for troubleshooting purposes.

 

However, there are situations where you may require a more in-depth understanding of the firewall's internal operations

...

kiwi by Community Team Member
  • 36781 Views
  • 2 replies
  • 10 Likes

What's New with VM-Series on AWS

What's New with VM-Series on AWS

 

  • Oct 2024: AWS Malaysia Region Support, AWS 5.1.3 release
  • Sep 2024: AWS-5.1.2 plugin release
  • July 2024: Outpost 2U support
  • May 2024: AWS Calgary Region
  • April 2024: AWS M6 Instance type
  • Feb 2024: Graviton3 ARM support
  • Jan
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emgarcia by Community Team Member
  • 296 Views
  • 0 replies
  • 0 Likes

Support FAQ: Upgrading PAN-OS and Upgrade Paths

Let’s discuss upgrading your PAN-OS. It might sound routine, but without proper planning, it can turn into a real nightmare.

 

Consider this: Do you actually need to upgrade?

 

On many occasions, I talked with customers that were upgrading just for t

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kiwi by Community Team Member
  • 13189 Views
  • 6 replies
  • 4 Likes

LIVEcommunity Registration and Login Assistance

Customers With a CSP Account Who Are New to LIVEcommunity

 

Instructions:

  1. Log into Customer Support Portal (CSP): support.paloaltonetworks.com/
  2. Go to LIVEcommunity. This can be done two ways:

Option 1 

  1. Select "Resources" from the left-aligned menu of
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jennaqualls by Community Team Member
  • 36632 Views
  • 6 replies
  • 1 Likes

Why It's Essential to Secure Your Management Interface

This article written by Saad Khan.

 

 

Introduction

 

No network security system is secure if you don’t lock down administrative access to network devices. This is especially true for firewalls and security management devices such as Panorama becaus

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khans by L3 Networker
  • 2793 Views
  • 0 replies
  • 0 Likes

How to Configure GRE Over IPSEC

This article is based on a discussion, How to Configure GRE over IPSEC?, posted by @ZhouYu. Read on to see the solution!

 

Hello 

 

Some implementations require multicast traffic to be encapsulated before IPSec encrypts it. If this is a requirement

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JayGolf by Community Team Member
  • 4040 Views
  • 2 replies
  • 1 Likes

Support FAQ: SSL Decryption

This guide covers SSL Forward Proxy and SSL Inbound Inspection. We will discuss and provide resources on why you might need these configurations, suitable implementation scenarios, and practical strategies for planning, configuring, and troubleshoot

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JayGolf by Community Team Member
  • 814 Views
  • 0 replies
  • 1 Likes

Nominated Discussion: External DHCP Server Configuration

This Nominated Discussion Article is based on the post "External DHCP Configuration" by @mstf_ymn   and answered by @miasmith500  Read on to see the response!

 

I am running a Microsoft DHCP server on my domain and this is serving IP's over my Palo

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JayGolf by Community Team Member
  • 2547 Views
  • 1 replies
  • 0 Likes
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