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Articles
Find LIVEcommunity articles and technical documentation about Palo Alto Networks products.

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General Articles

LIVEcommunity's General Articles area is home to how-to resources, technical documentation, and discussions with Accepted Solutions that turn into articles related to all Palo Alto Networks products.

191 Posts

Support FAQ

Support FAQ on LIVEcommunity is where customers can find answers to their most common queries, in collaboration with Palo Alto Networks Knowledge Base.

4 Posts

Activity in Articles

Tips & Tricks: Flow Basic Debugging

You can use debug filters to enable the Palo Alto Networks firewall to collect packet captures for troubleshooting purposes.

 

However, there are situations where you may require a more in-depth understanding of the firewall's internal operations

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kiwi by Community Team Member
  • 24001 Views
  • 1 replies
  • 10 Likes

Tips and Tricks: Filtering the Security Policy

Digging into the depths of policy details can be quite the task, especially after a long and tiring day. But fear not, handy search tools are here to lighten your load!

 

Here's how it works: Simply pop in a keyword related to what you're hunting

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kiwi by Community Team Member
  • 22925 Views
  • 10 replies
  • 9 Likes

Focused Services: Proactive Insights - August 2024

 

 

Patch Wednesday link

Software EOL Summary link

Cert Expiration link

 

 Innovative Tech Link

#networksecurity #NGFW #ngfwnewsletter #proactiveinsightsnewsletter #proactiveinsights #focusedservicesnewsletter #focusedservicesproactiveinsightsn

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cpadgett by L3 Networker
  • 131 Views
  • 0 replies
  • 0 Likes

Support FAQ: How to Create Custom URL Categories

Are you seeking better control over your web traffic? This guide will walk you through the steps to create custom URL categories and integrate them into your security policies.

 

Creating the Custom URL Category:

  1. Navigate to Objects -> Custom Object
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JayGolf by Community Team Member
  • 426 Views
  • 1 replies
  • 1 Likes

Policy-Based Forwarding Symmetric Return Overview

This article was created by @aalex 

 

Enabling symmetric return ensures that return traffic is forwarded out through the same interface through which traffic ingresses. This feature is useful when the requirement is to access servers through two ISP

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kiwi by Community Team Member
  • 7896 Views
  • 1 replies
  • 0 Likes

Using XFF Headers with VM-Series on GCP

Organizations often use Google Cloud’s Application Load Balancer to distribute HTTP/HTTPS traffic to VM-Series firewalls deployed within Google Cloud.

 

Diagram 1

In this setup, the Application Load Balancer functions as a proxy, altering the client'

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mmclimans by L3 Networker
  • 2036 Views
  • 1 replies
  • 2 Likes

Decoding the Dreaded Quorum for Logging with Panorama

 

Introduction

Logging on Panorama has evolved significantly over the years, with consistent upgrades in the underlying frameworks and utilities that support logging and reporting. With this evolution, we have also seen significant changes in defaul

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shv by L1 Bithead
  • 454 Views
  • 0 replies
  • 1 Likes

LIVEcommunity Registration and Login Assistance

Customers With a CSP Account Who Are New to LIVEcommunity

 

Instructions:

  1. Log into Customer Support Portal (CSP): support.paloaltonetworks.com/
  2. Go to LIVEcommunity. This can be done two ways:

Option 1 

  1. Select "Resources" from the left-aligned menu of
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jennaqualls by Community Team Member
  • 26309 Views
  • 1 replies
  • 1 Likes

Support FAQ: Upgrading PAN-OS and Upgrade Paths

Let’s discuss upgrading your PAN-OS. It might sound routine, but without proper planning, it can turn into a real nightmare.

 

Consider this: Do you actually need to upgrade?

 

On many occasions, I talked with customers that were upgrading just for t

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kiwi by Community Team Member
  • 2673 Views
  • 5 replies
  • 4 Likes

Support FAQ: How to Handle High Data Plane CPU Issues

There are many reasons as to why Data Plane (DP) CPUs can be high, so addressing this behavior on Palo Alto Networks firewalls can be tricky. It’s best to use a comprehensive and methodical approach to handling DP CPUs.

 

The DP handles a wide range

...

kiwi by Community Team Member
  • 946 Views
  • 0 replies
  • 2 Likes
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