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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 570 Views
  • 2 replies
  • 4 Likes

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 24262 Views
  • 43 replies
  • 33 Likes

Resolved! Possible issues with Application update version 396

We are seeing issues with Google ssl traffic being identified as Ultrasurf. Problem went away when we backed out the update (which included updates to the ultrasurf application definition). Ticket is into Support. May want to avoid updating to 396 fo...

HITSSEC by L4 Transporter
  • 2876 Views
  • 17 replies
  • 0 Likes

PanGP- Connection verification

Hey guys,Anyone has had this issue with GP?The PanGP virtual NIC is making a "connection verification" for "ages" and nothing happens.I have made a workaround to solve this problem but would like to know what is the reason for it.Of 100 clients, I ha...

ron_maiga by Not applicable
  • 1257 Views
  • 5 replies
  • 0 Likes

User loses privileges...UserID

In our company we have two internet browsing profiles.Users who belong to the AD Domain users have limited access to internet and users AD group belongs to UsuariosInternet can access anywhere.My AD user is canopr and I have internet access from my P...

Cleaning obsolete firewall rules

Hi all,We have recently migrated from Juniper to Palo Alto firewall and there are numerous firewall rules that are obsolete and potentially a security risk to me. I tried to use "highlight unused rules" button but it does not seem consistent to me. A...

Blue Coat Cloud Service Integration

Hi all,I have some experience with PAN firewalls and I have found a new challenge (the new challenges never stop...).We are going to integrate some offices with the "Blue Coat Cloud Service". This integration requires to build a ipsec vpn with the BC...

Globalprotect msi

HelloIs there a difference between the Globalprotect msi files you can download from the software support site and the Globalprotect msi files you can download from your own Globalprotect portal ?The reason why I ask: I'm testing deployment of the GP...

dieter_b by L4 Transporter
  • 1689 Views
  • 5 replies
  • 0 Likes

App-ID updates break existing rules

Howdy,How do most of you manage situations where App-ID updates break functioning rules? This just happened to me: I have Lync 2010 and the internal clients need to connect to the edge server. I had a rule in place that allowed ms-lync, ssl, and stun...

msullivan by L3 Networker
  • 2185 Views
  • 8 replies
  • 0 Likes

Cisco VPN Client and PAN NAT

This is an obscure problem.I've got visitors from another company on our network trying to VPN back to their office with Cisco's VPN client to a Cisco ASA appliance. They are unable to connect, randomly. Most of the time, at least one can connect, bu...

aglej by Not applicable
  • 2724 Views
  • 9 replies
  • 0 Likes

GP Portal Config

We need to create multiple GP portals mapped to the same physical interface on the box . We have setup the first one but we can't select that same interface to setup the second portal . How do we setup multiple portals on the same physical interface ...

usvi by L3 Networker
  • 1548 Views
  • 7 replies
  • 0 Likes