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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Ensuring a Safe and Secure Community: How You Can Help

 

Dear LIVEcommunity Members,

 

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

...

safe-community_oct24.jpg
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jforsythe by • Community Team Member
  • 304 Views
  • 0 replies
  • 2 Likes

Resolved! Data plane User-ID mappings empty

We currently have a pair 5020s using LDAP for User-ID - up until about a week ago it was working.

I can see in the logs that the mappings are taking place, and the management plane mappings are there, however the data plane table is empty.

This is caus

...

HIPmatch IP?

Palo currently emails me the hipmatch alert and includes the internal IP that globalprotect assigned it. How do I get the public IP that the user came from in the hipmatch alert email?

I know I can manually find it via the interface (which shows both

...

ulti by • L3 Networker
  • 1673 Views
  • 2 replies
  • 0 Likes

Resolved! Captive Portal logs

Hello

Does anybody know how can I get some logs to check how many times a specific user was authenticated via Captive Portal?

Is it possible ?

Thanks in advance!!!

Resolved! Wildfire cannot test some Word docs - unsupported file type

Greetings all!

I have discovered WF is not able to test some Word docs; it gives the following error:

Unsupported file type: HTML document, ASCII text, with CRLF line terminators


However, I am able to open these Word docs within a VM. They contain malic

...

SDorsey by • L4 Transporter
  • 6773 Views
  • 4 replies
  • 0 Likes

Resolved! Vulnerability - disable event log

Hi,

I would like to get rid of events created by specific Vulnerability signature. Is this possible somehow?

Thank you for any suggestions!

BR radek

radp by • L1 Bithead
  • 3129 Views
  • 1 replies
  • 0 Likes

Traps and Antivirus

Hi All,

Looking at the Traps solution and wanted to know if the solution allows for a replacement of Antivirus or does it supplement one? I don't really want tot have to support multiple services and agents on all the devices so i was hoping for the f

...

bcsgroup by • L2 Linker
  • 2254 Views
  • 2 replies
  • 0 Likes

Category explanations

I'm working to identify a few categories and what they mean. I looked in the online help and all it did was list the categories. Is there a document that gives more information about what content filtering categories are for?

Specifically i'm trying

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240GB Raid SSD Upgrade

Hey guys, we are upgrading our PA-5050s drives from a single 120GB SSD to two 240GB SSDs and I was wondering how long this will take? I assume it will be pretty quick since we are installing two identical fresh 240GB drives but I wasn't sure how long

...

HA Widget Showing Anti-virus Mismatch

My HA widget on my Active/Passive cluster is showing that the Anti-Virus versions are mismatched but they aren't. Refreshing the widget doesn't help.

The General Information widget  on both 5020s is reporting correctly at version 1555-2030 (05/21/15)

...

epeeler by • L2 Linker
  • 2374 Views
  • 1 replies
  • 0 Likes
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