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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! GlobalProtect Gateway on Different IP address

Let's say we have an external facing interface Ethernet1/3 with Ip address of 1.1.1.14/28. The upstream isp router is 1.1.1.1 all other addresses (1.1.1.2-1.1.1.14) are routed to the Palo Alto and in use for various web services, etc..Per the documentation I can find it looks like you have to set the Global Protect gateway IP address to th...

travisj by • L2 Linker
  • 6640 Views
  • 4 replies
  • 0 Likes

Resolved! VPN port and default port the same?

Hallo all,i have only one phyical ethernet interface on firewall which is facing the internet. I also want to make this PA firewall as an IPSEC Tunnel endpoint. So all my internal traffic uses this ethernet interface to go to internet. And VPN traffic should terminate on the same interface.Is this possible? If yes, how can I implement it? Any do...

Basic noobie question.

I am looking to what I would call port address translation, but am unfamiliar with how to do it on the PA. Basically I need a public IP to route SNMP traffic to one inside address, and syslog traffic to another inside address. This will also only apply to a single host from the outside. Can someone give me high level steps to what I need to conf...

mcocat by • Not applicable
  • 4358 Views
  • 6 replies
  • 0 Likes

Resolved! WildFire Question

Have a question about the functionality of WildFire. Here is the scenario (assume we have a WildFire subscription so we are getting updates every 30 minutes):User gets an email to download "file.exe" at 0800This hash does not match anything and is sent up to the cloud for analysis.Analysis confirms this file is / has malware - it has not seen t...

mrsold by • Not applicable
  • 7490 Views
  • 7 replies
  • 0 Likes

Resolved! Userid Not detected for some traffic

We are using 4 User-id Agents and today some users started experiencing problems with certain sites they use. The same sites for all users.... but not all sites. We have many ad group based rules and some are still working while others seem to have stopped working.Looking at the logs I see their userid isn't detected for the blocked traffic bu...

cdp181 by • L1 Bithead
  • 8263 Views
  • 3 replies
  • 0 Likes

Resolved! PAN OS Upgrade 6.0.5 failure and success

Hello AllOut of the box, my 3050 Firewall had PAN OS 5.0.x and I wanted to upgrade it to.the latest 6.0.5 release. My Firewall does not have internet access yet, and so all the following things were done offline by downloading files on my laptop.So, I updated Application and Antivirus signatures, uploaded the base image of 6.0.0 to the firewall ...

VMware View rules configuration

Does anyone have any information on how to get user-id to work with a VMware View security server sitting in the DMZ? Right now the only way we can get PCoIP traffic to flow to is by specifying the ip of the VDI machine that is being connected to. What we would like is to define an AD group for remote access and populate the users into that grou...

Global Protect Troubleshooting

I have a portal and 3 gateway's setup. From my home network and a couple other home networks Global Protect works with no issues, We can disable the client, re enable it, change to different gateways on the fly and it connects right up.Now for some others, and my dsl at work, coffee shop downstairs, they can connect to the GP Portal the primar...

markk96 by • L3 Networker
  • 5991 Views
  • 4 replies
  • 0 Likes

Upgrade to 5.0.14-h3 stopped traffic

We just attempted to upgrade some 5020's to 5.0.14-h3(mainly to patch the evasion vulnerability) and quickly found that the upgrade broke traffic traversing the firewall. During the short period of time it we were running on 5.0.14-h3, there were a whole lot of "incomplete" sessions for TCP and a lot of UDP sessions with zero packets received.D...

jambulo by • L4 Transporter
  • 4355 Views
  • 6 replies
  • 0 Likes

Resolved! What SSL/TLS versions are allowed for WEBUI

Hello, I'm trying to verify which SSL/TLS versions and Ciphers the PANs accept for WEBUI connections. Specifically I am trying to verify that it does not accept connections using weaker Protocols or Cipers and if it is configurable.Please note that this is for Management connections to the PANs only, not user traffic.Any help would be appreciat...

Netflix application rolled in to web-browsing?

Last week I ran an ACC report for the top 25 applications. Netflix was #3 (university environment, so it's to be expected). Today, I ran the same report and Netflix (as an application) is no where to be found. I launched Netflix on my computer to generate some traffic and I'm not seeing it (I waited 20 minutes to make sure the session was end...

bhelman by • L2 Linker
  • 5240 Views
  • 3 replies
  • 0 Likes

Resolved! App-ID for Apple iOS Update

Hi All,I'm preparing for tomorrow's iOS8 update. Last year with iOS7, we got slammed on bandwidth. This year now that we have the Palo Alto, I'm configuring QoS so that the iOS update doesn't eat all of our bandwidth.Does anyone know what App-ID the iOS update service falls under? There is an apple-update app-id, but it appears to be only for...

wocomike by • L1 Bithead
  • 8086 Views
  • 5 replies
  • 0 Likes

User-ID IP mapping

Why does some traffic in the logs not have a user tied to the IP address at times even tho in the logs the IP has a user mapped to it most of the time. This is causing policy to be dropped down to a different level.

markk96 by • L3 Networker
  • 4068 Views
  • 5 replies
  • 0 Likes

Login problem - old user, new laptop and a confused administrator

PAN-200Version: 6.0.1GP Agent: 2.0.4Having a problem with a laptop (Windows 8.1) and authenticated using certificates and active directory. Palo Alto and network newbie. New to Windows .. I've been a linux admin for so very long. Help ...So .. we doubled the size of our IT department with a new hire, Ben. Ben used a loaner laptop for a week,...

bdunbar by • L3 Networker
  • 3077 Views
  • 2 replies
  • 0 Likes
  • 24397 Posts
  • 123 Subscriptions
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