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Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Palo Alto Proxy Server VM

I have a Tech Note for the YouTube for Schools and Google, Bing, and Yahoo SafeSearch. However, I cannot seem to find the VM for the proxy server that Palo Alto has created.Is there a link for this somewhere?

Resolved! For my next feat . . . User Identification and Active Directory

PAN-200Software version: 6.0.1GlobalProtect Agent: 2.0.4Me, again. Linux/Unix guy, drafted to be the Windows / Network guy when that fellow left.Our network reseller setup the device. I'm trying to dope this stuff out a) because their time is valuable and we're minding our dollars and b) I really need to _know_ this stuff.My next feat is to ge...

bdunbar by • L3 Networker
  • 6011 Views
  • 10 replies
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SNAT vs DNAT

On our firewall we have some inbound web servers with static NAT policies using SNAT and others inbound web servers/services with DNAT policies. I am trying to figure out which one i should be using. For example the company we hired to implement our firewalls and setup policies use the SNAT way for every Static NAT policy. When I called into s...

Resolved! Fail installing Apps and threats content

Hi,I cant install the new content in my firewall PA. I have tried by WebUI and CLI and its not being installed. If i use WebUI the installation finished OK but its not installed. Using CLI i can see FAIL.request content upgrade install file panupv2-all-contents-458-2380.tgz2014/09/29 15:56:47 4595 Install FIN FAIL 15:57:...

SOC_CSG by • L4 Transporter
  • 12750 Views
  • 14 replies
  • 0 Likes

PA-200 does not start up anymore

Hello,all for a sudden my PA-200 is not starting up anymore.The symptomatic is as follows:- after power up the device the status of all LED (on network ports) is permanently green- the status of "power" and "fan" is green- the status of all other led is off- when I connect to the console, the PanOS Bootloader obviously tries to start up the devi...

itsbi by • L0 Member
  • 4172 Views
  • 6 replies
  • 0 Likes

How to effetively cut off communication at a scheduled time

Hi,We are running a PA500 box with software at ver 6.0.4. at a boarding school.At a certain time during the night we need to switch off internet access completely (so the students get som sleep before next day). When we do this using schedules in security policies I understand it only denies the creation of new sessions. Ongoing sessions will ...

Microsoft office 365.

I have a customer that uses Office365, and I found out a few weeks ago that this failed due to Microsoft changing their IP's.I have looked and so far Microsoft seem to not give FQDN for their server supporting the office suite that I can find.I have found however that Microsoft has a lot of online document that have 365 pages and more.

JReese by • L0 Member
  • 3595 Views
  • 4 replies
  • 0 Likes

User Identification using Windows NPS?

Is it possible to have the user ID agaent look at NPS events to determin a user is authenticated? I am trying to find a way to ID users on a wireless network without using captive portal. My users are all Active Directory users and the devices they would connect with are BYOD. I was hoping that we could have them connect to the WLAN using aut...

mgonzalez by • Not applicable
  • 6134 Views
  • 4 replies
  • 0 Likes

malware??

Dumb question perhaps, but why is www.googletagservices.com/tag/js/gpt.js being flagged as a malicious URL? It doesn't come up that way in PA's URL filtering site.It's created a considerable jump in my botnet list.Thanks in advance...//moe

Wildfire Signature Based Blocks

Hopefully a quick question - is there any way to determine whether a executable has been blocked because it was a Wildfire derived signature (for paying customers). It may be obvious when it happens, but hard to know if it has etc.Would like to be able to correlate the protection afforded by the service by providing a discrete count of executab...

apackard by • L4 Transporter
  • 5709 Views
  • 6 replies
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Site-2-Site IPSEC Tunnel won't come online

i have three offices:office 1: US - northeast 1.1.1.1 PAN-500HAOffice 2: US - southeast 2.2.2.2 PAN-3020HA HQ siteOffice 3: Shanghai China 3.3.3.3 PAN-200all three IPSEC tunnels were up and running. My Office 3 moved locations and when they did that we obtained a new static IP from the executive office we moved into. We updated the fire...

Resolved! Manage policies using CLI from a computer

Hi,We need to programmatically toggle our PA500's GUI setting "Policies / Captive Portal / My_CP_Policy / Action" between "no-captive-portal" and "web-form" from a windows server.I assume that this is possible using CLI remotely, but where can I find documentation how to setup everything for a task like this?Thanks a lot for help on thisregards...

Using Netflow v9 in a Active/Active cluster

I configured a Netflow profile and associated it with a "Untrust" Interface on my active Machine in my setup.I was surprised seeing that the second Active machine got this assotiation too. So I accume both machines are sending to the same receiver and to the same port.I'm new to Netflow and my question is: How does the receiver distinguish which...

rkra by • L2 Linker
  • 1866 Views
  • 1 replies
  • 0 Likes

Terminal services agent issue with traffic dropping

Hi,We currently let our TSA connect to our management interface. This is however causing problems in that in about 30 mins all traffic is dropped on the management interface. The GUI and CLI and such are time-outed then. To resolve this we need to remove the TSA on the PA and the interface works fine again.Support recommends to provision an dedi...

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