General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

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We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! 

 

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kiwi by Community Team Member
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Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by Community Team Member
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No Customer ID or sales order?

I want to register my PA-850 but in the registration it asks me for No Customer ID or sales order which I do not have, how do I register my device without this information? please help.

 

Resolved! Support Portal Account

How long does it take to get approved after submitting request for access and what is the approval process ?  Palo Alto does not provide an option to obtain support unless a case is created on Portal and no option by phone. Even with a paid support c

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gwallMLS by L0 Member
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  • 2 replies
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Resolved! Security Rules using CLI

Hello

I have 400 security rules, how can i find security rule using CLI?

I know only IP address.

Wbm by L2 Linker
  • 25494 Views
  • 11 replies
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Allow Box Enterprise without allowing Box Consumer

Box is getting blocked for employees.  However, more of our business partners are using Box Enterprise. 

 

We are using URL and application filtering.  Looking through the list of applications, I found boxnet-enterprise-access and added it to allowed a

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pricing

does anyone know where to find the pricing of licenses of palo-alto, threat prevention, URL filtering and any other required licences.

MOF-AFG by L1 Bithead
  • 1294 Views
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Domain blocked

Apologies, I am new to the Palo Alto community and not sure which board to post. I am with an ISP support team. We have a financial institution customer whose email for certain notifications are not being received. The technical support for the bank

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Firewall security policy match criteria query

Hi,

 

We have a security rule set up to allow voip traffic from A to B but limited to certain ports.

 

We are see an allowed traffic that matches the source and destination but however has a port number that is not in the list of allowed ports, with

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Global protect split tunnel setup

Hi

 

I have 8.1.5 on the pa and 4.1.11-9 client

 

I have setup the gateway for video traffic exclusion, and selected 

youtube-streaming

netflix-streaming 

 

But a simple test shows utube still come over the tunnel address

 

I want to allow MS Teams t

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Alex_Samad by L4 Transporter
  • 41035 Views
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Windows DC 10036 Error

The server-side authentication level policy does not allow the user Domain\pafw SID (S-1-5-21-3296291719-1816596347-2220831235-9844) from address 192.168.*.* to activate DCOM server. Please raise the activation authentication level at least to RPC_C_

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Resolved! Having customer ID

Hello everyone,

 

I want to setup a home lab for practicing Paloalto firewalls. Thus, I have to register to support portal and download PAN-OS first, but I Need Customer ID. how I can get it? I have to purchase a device? It is not possible for me.

Error installing dynamic update Apps

Hi,

 

We are trying to install "Apps&threats" version, but we are receiving an error. We tried to do a rollback version, install a new one but always we have the same error. Its not possible to delete that version by WebUI. Any command to delete app&th

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BigPalo by L4 Transporter
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