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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Unable to reach management service and console

Hi, greeting all my palo alto appliance(PA-850) used virtual-wire mode already, a few days before, paloalto can passaging traffic by virtual-wire pair, but the management service unreachable. even i tried to PING / HTTPS / SSH / SNMP / Console etc. and also i tried find the ARP info by network device, the device no any ARP record from Paloalto m...

WSTW_SE by • L1 Bithead
  • 7533 Views
  • 6 replies
  • 0 Likes

COMMIT FAILED

Hi everyone, When I commit on my device, I get the following error "virus_update_block" Has anyone had this error before or can anyone help me resolve it? Thanks.

Resolved! PA 3050 password

We have bought a used Palo Alto PA3050 for development purposes and did not know the password. We have done a factory reset but the credentials of username admin and password admin, do not work. When we boot into maintenance mode, we cannot set the IP address and the screens say to contact Palo Alto. Any help please to reset the password so we c...

andrewk by • L0 Member
  • 3013 Views
  • 1 replies
  • 0 Likes

Which CA is your Suggestion/Recommendation for SSL Decryption

Hello Live, I was wondering which certificate athority network administrators choose to buy their certifcates from. I am currently using a self signed certificate distributed via GP for the SSL decryption feature. I am hoping to replace this self signed certificated with one from a trusted CA. Will this type of certificate work for decryption? I...

daperez by • L0 Member
  • 2850 Views
  • 1 replies
  • 0 Likes

HA Condition - Link Monitor Recovery - Time to retake Active Link Monitor role

HA Condition - Link Monitor Recovery - Time to retake Active Link Monitor role Hello Community, how is everything going, I hope it's going well. I have the following questions regarding HA. Details of the environment. Active - Passive A/PPrincipal PA - PA-52XX-01-HA - Priority 50Secondary PA - PA-52XX-02-HA - Priority 100Preemtive activeLi...

Metgatz by • L4 Transporter
  • 2049 Views
  • 1 replies
  • 0 Likes

HA sync fail, not normal

Need sync help. About two months ago we noticed our passive 3250 would slowly not respond. It finally died, no console response. Opened ticket, had one RMA, powered it up. Imported the saved config we took before it died. Checked ip's, management setting, etc and wired it up. Configs not in sync, expecting that. Sync to peer from active to passi...

Active_HA_no_ip.png
Passive_HA_no_ip.png

Download panorama and device config bundle using API

Hi All, We are trying to download the "Panorama an device config bundle (config-bundle)" using API. Seems API for the same is not available. Also with device-stage getting "device parameter needed" error. Can someone help us with the solution or suggest any alternate method to meet the requirement. Tried with below URL:https://{firewall-ip}/ap...

IBM-MSS by • L1 Bithead
  • 1458 Views
  • 1 replies
  • 0 Likes

Fuel Spark Event Discussion: AI in the Age of Cybersecurity (May 23, 2024)

Fuel User Group is hosting a virtual Spark User Summit on May 23: AI in the Age of Cybersecurity. This special event, from 9:30 until 11 a.m. PT on Thursday, May 23, is dedicated to AI. Join cybersecurity experts and Fuel members from around the world for an insightful virtual session with Rob Rachwald —Director of Product Marketing, Palo Alto...

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jforsythe by • Community Team Member
  • 2252 Views
  • 1 replies
  • 3 Likes

Agentless USER-ID timeout

Hello, We have USER-ID setup to get our wifi logs and that is working well for most of our devices however we have an issue where the iPads will initally get a connection but then after timeout period set in User Identification Timeout they remain connected without a username and therefore will have no access. The ipads never drop wifi even wh...

Schedule Export of Configuration Files Questions

Hi All,My goal is to set up a daily backup of Panorama/Firewall Configs. Regarding config backups, does anyone know if the OS matters? For example, the SCP/FTP server is UNIX vs Windows where the logs are stored?I also understand only Panorama can do this. How would I do this with all firewalls? The article below states that "Panorama saves a ba...

NevinN by • L0 Member
  • 10759 Views
  • 7 replies
  • 1 Likes

EDL with ending token is not valid

Hello Guys, Im having a problem with EDL, some while ago a pop up start appearing when creating or opening an External Dynamic list, suggesting that append an ending token when using domains, i try to append a token "/" without the quotes obviously, but when i configure ex: google.com/ this entry is invalid and not shows on the list the EDL is...

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