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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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URL Filtering

Good dayI am sure this question is answered somewhere but I somehow cannot locate it, so please be patient as I go through the problem we experience.Our company's US URL is listed as High-Risk when testing it through the URL Filtering website even though we provide a legitimate service and product across the world. I did change the category in h...

Restoring Palo Alto from AWS snapshot - interfaces etc

Apologies if this is a basic question but first time I do this maybe in a real production environment and I have no prior experience. Does anyone have an example of restoring Palo Alto in AWS (from a snapshot)? Where could things go wrong in the restore process for example interface issues. If anyone has experience please let me know.

ChatGPT Access

Hi Team, Users are trying to access ChatGPT and getting error, but we have allowed teh ChatGPT APP-ID and still the same. Not even seeing any error at all. What is the best way to fix it? Regards, Sanjay S

NAT traffic from DMZ to another zone

Hallo Everyone, I am using PA-220 let’s call PaloAlto-Firewall “X” Office Firewall “Y” Other firewall “Z” Firewall X has 8 Interfaces. Interface 1/1: has the IP-Addressee 192.168.5.254. we assigned this Interface to a Zone Called "DMZ". When this firewall and this Interfaces want to communicate with our office Network it send the traffic to fire...

MRahaman by • L0 Member
  • 2185 Views
  • 1 replies
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Resolved! Broken email notifications formatting in version 11.0.1

Hi all I noticed that email notifications in ver 11.0.1 are kind of broken from the formatting point if view they just look like a blob of text, instead of a decent formatted email in ver 10.2.4 is there a way to fix it? Thank you

broken_email_notifications.png
nevolex by • L3 Networker
  • 23093 Views
  • 26 replies
  • 3 Likes

URL category block triggers not logging in Panorama

Hi, I am testing global protect using Prisma Access - Panorama managed.. On panoroma - i have a mobile user security rule applied with a custom URL filtering profile enabled where I have set the action to block for some of the newer URL categories introduced by PAN in recent times.. ie 'ransomware', 'scanning-activity' and 'command and control'....

PA_nts by • L4 Transporter
  • 1014 Views
  • 1 replies
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Resolved! anyone notice issues with HA pair synchronization with panos 10.1?

so our organization recently upgraded our firewalls from PANOS 9.1 to 10.1. ever since the upgrade, we've had an issue with HA pairs not synchronizing their configs automatically. this does not seem to happen every time a commit is pushed from PAN but it happens regularly enough that we have to manually sync at least one pair weekly. is this som...

pan-os-python Panorama set_ha_peers() method not working

The document I'm referring to - https://pan-os-python.readthedocs.io/en/latest/howto.html > High Availability Pairs I've been working with the pan-os-python SDK, specifically with a Panorama High Availability (HA) pair. I'm following the documentation that guides on using specific methods with 'firewall pairs'. The primary advantage, as des...

vsurresh by • L1 Bithead
  • 1942 Views
  • 1 replies
  • 0 Likes

How to Configure IPSec VPN Tunnel when a peer is behind a router without a static public IP

EnvironmentPaloAlto Next-Gen FirewallIPSec VPN TunnelTopologyPA1 ----- Router ----- PA2 Public IP of PA1 : 10.50.50.50Public IP of Router : Dynamic IPInternal IP of Router : 10.20.20.1Private IP of PA2 : 10.20.20.20 PA2 Private IP is natted by Router with Dynamic IP of Router itself 10.20.20.1 is the Default Gateway of PA2. This is my IKE Ga...

Iandrea by • L0 Member
  • 2739 Views
  • 1 replies
  • 0 Likes

Resolved! IPV6 how to protect the hosts

Hi everyone, I learn the palo alto firewalls as I configure them. I have a PA firewall with 3 vlans, with management allowed over main vlan. My ISP provided the Ipv6/48 block and I have manage to redistribute it over the networks it works great. However considering eveyr ipv6 address is routable and I naturally have no NAT means that the dev...

nevolex by • L3 Networker
  • 2564 Views
  • 1 replies
  • 0 Likes

Certificate-Based Administrator Authentication to the Web not work on Passive node cluster

Hello team, I am configuring a new deployment, " Configure Certificate-Based Administrator Authentication to the Web Interface" https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/firewall-administration/manage-firewall-administrators/configure-administrative-accounts-and-authentication/configure-certificate-based-administrator-authenti...

Alpalo by • L4 Transporter
  • 1857 Views
  • 3 replies
  • 0 Likes

PA-7000 Series PANOS-10.1

Hello, We have a PA-7050 firewall that we are looking to upgrade from 9.1.15 to 10.1.10-h2. We are following the upgrade path provided by Palo Alto however when we upgrade to the recommended 10.0 release or the 10.1 release the entire firewall configuration is wiped. We have mentioned this to PA support but they have only provided us wit...

Owen1 by • L0 Member
  • 902 Views
  • 1 replies
  • 0 Likes

Sending logs to SIEM one file per type

I am an administrator of a SIEM, for this I have usually asked the paloalto administrator to send me the logs via Syslog using port 514 to the IP of the server I administer. After informing me that the process has been done, I check a specific route of my server where I can verify that the logs are indeed arriving in a file called user.log. ...

Error: failed to handle CUSTOM_UPDATE

HEllo, I am using 5220 series firewall in 2 different DC. versions 9.0.9 and 9.1.6. When I commit on both firewalls, I get a custom_update error. After check now the dynamic updates, I commit again and the problem goes away.Any suggestion,Thank you Kindly,

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