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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Device Certificate Expired 'Invalid Request. Authentication Failed'

Hi Everybody, I have 4 firewalls grouped into 2 HA pairs. The first pair had certificates which expired on August 18 and have failed to be renewed. The last fetched message says "Failed to renew device certificate. Invalid request. Authentication failed". I tried going through the OTP process to redeploy the certificate but under Device > S...

DHCP issue

Hi Team, Customers have PA-220 running 10.0.0 and migrated to PA-1410 running 11.0.1-h2from PA-1410 - 11.0.1-h2 unable to get DHCP ip from the firewall for Android and iPhone devices. The same devices are getting IP from PA-220 running 10.0.0 versions. Following pan_dhcpd logs from PA-1410 DHCPD log ========== 2023-06-22 10:15:18.098 -0500 Er...

vij by • L1 Bithead
  • 4304 Views
  • 3 replies
  • 0 Likes

Resolved! Accessing a website on the same public ip as the source

* new here so if posted incorrectly. don't kill me * Im trying to access mywebsite.com that is on a local IIS windows server. I can access it from Outside ( via Cell phone ) via a NAT Inbound Policy. I need to be able to go to mywebsite.com from a computer that is on the same vlan as the webserver. I have not found any documentation on ho...

onedelve by • L0 Member
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  • 3 replies
  • 0 Likes

Fix weak cipher on Panorama itself

Hi, i am trying to find an article on how to fix a weak cipher suite on Panorama itself but to no avail. Does anyone have any idea and is there is KB out there who can assist with this? Panorama

Resolved! SSL forward proxy with real certificate

I have gone through some topics related to SSL decryption with forward proxy. Here is something that I need to learn how to resolve. We need to decrypt everything for PC/laptop/mobile. With wireless, if we have 1 SSID, then the laptop & phone can be used then we can assign our generated root cert from Windows Server to the laptop & PC ...

Firewall Down Can't Override Panorama Managed Policies/Settings

Last week we lost one of our sites Acitve/Passive firewalls. An event appeared to happen, that caused the firewalls to try a failover. However the failover failed, and the firewalls were in a "hung" state. When I had smart hands plug into the MGT port, I was able to get into the GUI. The ports all showed "down"(or gray). Previous admins set...

Pre-Site Survey

hello I am preparing to go to site for a PA 440 install Q has anyone used a pre site capture document that could be sent to the customer ahead of the install ? for example a best practice document to capture number of zones security features etc

Cortex XDR report template query.

We have created a report template in the Cortex XDR console for endpoint status. The creation was successful, but the generated report only displays the endpoint status in an Excel format. However, we would like to view the endpoint host list status in PDF format. Please advise on how to achieve the desired PDF format for the endpoint host list ...

Resolved! NetFlow not Working with Qradar

Hello ! Im having issue with my netflow configuration on the PA5260 in HA mode. I'm not receiving any log on my Qradar where as i have configure the netflow by following the https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClJzCAK The following Step have beeen done: 1. Netflow profil created 2. Profil applied on a su...

Nathus by • L1 Bithead
  • 2332 Views
  • 1 replies
  • 0 Likes

Dual ISP - ECMP and/or PBF

So may be a 2-part question. First, we have 2 ISPs both equal bandwidth so I've setup ECMP using IP Modulo do i need to set up PBF, or is that if you don't have equal ISPs? 2nd and the real issue. One of my applications that is tided via public dns to my secondary isp can't be reached. I've set up NAT and Security policy to it (i think corre...

branedge by • L2 Linker
  • 3603 Views
  • 3 replies
  • 0 Likes

Resolved! Netflow questions

Hello! When we apply a Netflow profile to an interface, does it capture the ingress, egress or both flows? If we apply the same profile to the Inside and the Outside interface, and we have a flow which passes both of them, will we send duplicated information about this flow to the remote Netflow Analyzer? Thank you!

How to Identify If there was an allowed traffic from external suspicious IP in Panorama.

Hello All, I'm a bit confused to understand the exact process. When monitoring the traffic from an external source ip (malicious one) and checking the logs in Pano see that session end reason was "tc-fin" and type was either "drop or end" with action being "allowed". Does this mean that , traffic has been blocked by the firewall or dropped by th...

Resolved! GRE Tunnel to Zscaler failover

Hello,I have two Destination IPs (one for each GRE Tunnel to Zscaler). How would I need to configure my palo alto firewall to allow GRE Tunnel Failover, so that traffic only flows through the primary tunnel and flows through the secondary tunnel when the first one fails?Thanks!

smshafek by • L1 Bithead
  • 10259 Views
  • 5 replies
  • 1 Likes

How and when to use ARP-Loadsharing and Floating IP - Upstream/Uplinks

How and when to use ARP-Loadsharing and Floating IP - Upstream/Uplinks Hello Live comunity, how are you all doing. In the use cases you can see that the use of ARP Load-sharing or IP Floating, ARP is used thinking in the access to the Gateway vs IP Floating that is something more like fail-over more like an active/passive so to speak, than ARP L...

Metgatz by • L4 Transporter
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  • 1 replies
  • 0 Likes
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