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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Minimum Code for PA-415/445

Hello, looking at the PA-415 for a small office and I can't seem to find the minimum code required. The datasheet shows performance results using OS 11.0 but there's nothing to indicate if you can use 10.2 code. TIA!

DHCP client support for IPv6

Hi, You can't configure an Ethernet Interface as a DHCP Client for IPv6 like the IPv4.Does anyone know this will be supported in the (near) future?I can't find anything about this.

MrKit by • L0 Member
  • 3421 Views
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SMB traffic identified as active-directory

From one of our management servers (Windows Server 2016) SMB traffic is identified as active-directory, but from user clients it's correctly identified as ms-ds-smbv2. Anyone come across this? We have several storage solutions (NetApp filer, iSCSI, DFS on Fibre Channel storage), and it seems to happen with all of them. One more thing: this only...

Firewallupdates via Panorama - huge delay in download and install

Hello, I'm managing several PA firewalls (10.2.2, 10.2.3, 10.2.4-h2) via Panorama (10.2.4-h2), I noticed a delay in AV, Content and App update deployment, sometimes it's days or even weeks. For example, the App update is planned to check and install every 30 mins. Release time is 3:30 in the morning, now it's 6:40 am here and the downlo...

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Netzer by • L3 Networker
  • 2312 Views
  • 2 replies
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Resolved! ECMP Virtual Router Inquiry

Good day, I have an inquiry regarding virtual router. We are transferring our ISP from vsys2 to vsys1. So, we encountered a message while in the ECMP configuration that requires for the Virtual Router to be restarted. So, here's my questions, what services might be affected once we restart the VR and for how long does the restart will take? A...

Problms with VPN Global Protect

Good morning, I currently use a reduced version of Global Protect VPN, every time I start the program it asks me to update, but for company reasons I shouldn't. The version I'm using doesn't have as many menus and there's no part to remove the update checkbox. Could someone tell me if it's possible with some registry configuration or something s...

Resolved! verify data traffic

I suspect my pair of pa3020s stopped passing data for a couple of minutes. How do i check? They're running panos 9.1.13-h3

kcheng by • L0 Member
  • 1916 Views
  • 2 replies
  • 0 Likes

MOST COMMON ERROR MESSAGES

In your experience, what are the most common mistakes you have had when implementing Cortex XDR in a company?, enable ports, basic configuration, etc. Cortex XDR

Resolved! Understanding Static NAT

Hi All, When it comes to Static NAT it will be one to one NAT in vendors like Checkpoint and Cisco ASA. I am bit confused with the NAT configuration in Palo Alto. Went through config guide and examples of NAT as well but still confused. We have a scenario as below. We have 3 zones - WAN, LAN and DMZ. Users want to reach DMZ interface from WAN an...

Resolved! Can log in PAN OS VM

I get this error when i try and log in OZ3-06-05 06 : 11.0Z5 -0700 Error :sysd_construct_sync_importer(sysd_sync .c : 360): sysd_sync_register() failed: (111) Unknown

mzedalis by • L0 Member
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  • 1 replies
  • 0 Likes

file blocking profile not working for SFTP

Hii we are trying to access our internal storage using SFTP from internet. after applying file blocking profile we are able to access mentioned files but firewall not restrict the file. we found that file blocking is not happening. Please advise how to block files when using SFTP.

Resolved! unknown command during SSH script

by testing a ssh skript i get an "unknown command" error from the CLI user@host:~/> cat reset.sh ssh -t -t fw.domain.de << EOF set cli pager off show user ip-user-mapping all type CP debug user-id reset captive-portal ip-address 1.2.3.4 quit EOF user@host:~/> ./reset.sh Last login: Fri Jun 2 23:05:16 2023 from 10.10.10.11 set ...

mhuels by • L3 Networker
  • 2688 Views
  • 1 replies
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Resolved! Running Security LifeCycle Review SLR for a NGFW

Hi All, I have access to the PA HUB and want to run a SLR review for a client's NGFW (i have a statsdump file) however it is asking me to activate this service and requires a cortex data lake instance of which i don't have one, is this still doable? also if i do activate - what does it entail if i want to run future SLRs for potentially other cl...

Ants by • L1 Bithead
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  • 2 replies
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Certificates not appearing in XML running configuration

Dear colleagues, I am having trouble with the custom Nagios plugin check_paloalto, specifically with the "certificates" check. The rest of the checks are working fine. Basically, the "certificates" check leverages the API calls and parse the XML running configuration file to find the certificates. The issue is that my firewalls (which are ma...

GGarolla by • L1 Bithead
  • 2244 Views
  • 2 replies
  • 0 Likes
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