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Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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BGP neighbor drop

Hello, Model: PA-5260Version: 9.1.7The device has lost the connection against all the BGP neighbors that are connected through interface ae3. The swtich where the interfaces connect has also lost the connection against the BGP neighbors and also does not show in the logs any failure of the interfaces. Checking the qtrace_routed.log file I have...

Alpalo by • L4 Transporter
  • 3900 Views
  • 3 replies
  • 0 Likes

Escalate URL categorisation change

Hello, I was wondering if there is any process for escalating a URL filter change? I have come across a website today called krudplug.net that was categorised as streaming media. This website contains video footage of pornography, extreme violence and injury detail including murders and people being killed in accidents. I blocked the website and...

Resolved! Traffic Monitor Log Slowness - Upgraded to 10.1.4-h4

I've just upgraded to 10.1.4-h4 from 9.x code and have noticed that the traffic logs take at least 30 seconds or longer to load. On the previous code it was only a couple of seconds. Mgmnt pane cpu is very low 5%. Anyone have similar problems and fixes?Thank you.

roma by • L2 Linker
  • 11710 Views
  • 9 replies
  • 0 Likes

Recommendation Version PA-5220

Hello Everyone!I want to ask about recommendation version for my PAN-OS.Now, my PAN-OS using version 10.1.5-h1, type Palo Alto-5220.Can anyone give me a recommendation to upgrade my PAN OS?

Block IE

Will blocking Internet Explorer from internet access also block MS Edge in IE mode? If so, is there a way to allow Edge in IE mode but still block Internet Explorer?

alowranc by • L0 Member
  • 2669 Views
  • 2 replies
  • 0 Likes

URL category change request rejected

Hello Community!We need to change a URL that is tagged under Computer and Internet while it is dedicated to Health ad Medicine and should be tagged accordingly. Our vendor can't access our site as their firewall is blocking anything that is not under Health and Medicine. I have followed the process to make a Category change request (as per exist...

JoseeM by • L0 Member
  • 3519 Views
  • 3 replies
  • 0 Likes

Resolved! IPsec Tunnel with Loopback and NAT

Hi I have 2 questions. 1. I want to create an IPSec tunnel, using a loopback interface. This removes a dependency on the main interface ip. ie if the loopback ip is :3.4.5.2, and the main internet ip is changed from 3.4.5.1 to 3.4.5.30, this then doesn't impact the IPSec tunnel. After the IPSec tunnel is online. 2. I want to NAT the communic...

CherieWatts_3-1662410895804.png

Resolved! App-ID Windows-Remote-Managment showing as Web-Browsing

We recently upgraded to 10.1.5-h1 and it appears after the upgrade the Windows-Remote-Managment traffic over tcp5985 is now being identified as Web-browsing. This is causing that traffic to drop. We checked dynamic updates and presently leveraging the latest update released on 5/16. Seeing if this is a growing issue?

unable to renew device certificate

Hi everyone, i'm having an issue regarding the device certificate on a pa-440 panos 10.1.6-h3 at the moment i am getting a a message device certificate not found. but u don't have any options to get a new one in the GUI. is there a way to trigger the check for a certificate in the CLI ?

Devicecert PA 440.jpg

Shadow Rule warning

Hello When apllying a rules in PA I get the warning message re shadow rule.I have two rules where rule 1 allows SSL between source and dest on standard SSL port rule 2 allows SSL between the (same) source and dest on a non standard SSL port I get a warning about rule 1 shadowing rule 2 How can I combine ther two rules so that I do not get that...

RC-BHF by • L2 Linker
  • 7175 Views
  • 6 replies
  • 0 Likes

no RAID menu in maint mode for 5400

Hi all, I can't find RAID menu in maintenance mode for 5430 appliance. It definitely was earlier (at lease in 5200 series) so I was able to copy data from old SSD to a new one. even in the guide there is instruction for this RAID menu option (step 11 in the link below) https://docs.paloaltonetworks.com/hardware/pa-5400-hardware-reference/service...

Unknown.jpeg
goldandy by • L0 Member
  • 2520 Views
  • 2 replies
  • 0 Likes

Custom URL category issue

I have read through a number of URL category issues, but I just cannot find something like this and I am baffled so far. I have two users, inside and outside, that access a certain internal webserver. What I am trying to do is the following. outside: allow: a.b.com/sites/outside and a.b.com/sites/common block: a.b.com (the rest of the site) insi...

Netflow is not working after upgrade to the 10.1.6-h6, is it somthing know issue in 10.1.6-h6 PAN OS version

Netflow is not working after upgrading to the 10.1.6-h6, is it something know issue in the 10.1.6-h6 PAN-OS version? Firewall- PA-3220 I have checked the NetFlow statics and seen that the firewall is sending the NetFlow log. for reference, I am also attaching the TCP dump snapshot. Can someone advice me please

tcp.doc.jpeg

HIP object for Disk Encryption Criteria

Hi everyone, Can I check for Prisma Access HIP object for Disk Encryption with BitLocker with the option to check encrypted location (eg C:, D:) is Encrypted?Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not rec...

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