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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Recaptcha in websites work intermittently - Palo Alto

For all the websites, the recpatcha seems to give an error but works when we keep trying.We have tried different browsers and machines and seems to be same issue.We isolated bypassing palo alto and seems to work correctly. Can this be a issue related to Palo alto? Below are the website that they use for the recaptchahttp://patrickhlauke.github.i...

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unkown-tcp after app & threat 8274-6098

Hello hoping someone is having the same issue - it seems any app and threat update i complete from 8274-6098 18/05/2020 is causing nearly all my traffic to appear as unknown-tcpthis stops my global protect portal, internet browsing traffic and NATd traffic via load balancers i seem to getStart - Web-browsing - 443Deny - unknown-tcp - 443End - SS...

Response page to user when file is sent to wildfire cloud....

Hi Team, I wish to know that when firewall sends any file to wildfire cloud for getting its verdict. It takes some minutes to get verdict, during this period what response page a user will get who was trying to download that file which has been sent by firewall to wildfire cloud.Can we configure response page in PA for this. Thanking You in adva...

Resolved! Competitive Advantages

Hi, In a pitching session with a customer, we have explained all the advantages of Palo Alto over the competitive devices, below are the questions raised by the customer which I was not able to answer, What % Performance degrades with evidence-3rd Party in Inspection Technique (Single Pass Scanning vs Multipass Scanning)What % Performance degra...

Resolved! Advanced Filtering in ACC

Hello, I wonder why I cant use advanced Filtering in ACC. In the monitoring tab I can use quantifiers like eq, neq and contains. Is there a way to use this or similar ways of wildcards in ACC? kind regards

WildFire public cloud API key

According to this article, my API key should be visible under Account > My Wildfire API Keys. However, the Account tab of the portal linked to does not have a section titled that, and does not display any keys anywhere else either. Does anyone know how I can obtain an API key for one of the WildFire public cloud deployments?

komand by • L0 Member
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Resolved! What is the order for upgrading devices?

I have to upgrade Panorama, several associated PA firewalls, as well as antivirus, applications and threats, and Wildfire content updates. I am upgrading from 9.0.5 to 9.0.8 on all devices. I am confused as to the order I am supposed to go in when it comes to the different devices and the content updates. For example, I have updated Panorama t...

Resolved! VMs cannot ping gateway / subinterface on Palo firewall

Hello, I am kind a new with PaloAlto. I require some help with a scenario I try to put into practice in my lab. I have a strange situation in my setup.I have deployed a PaloAlto firewall virtual appliance on a ESXi host. And also created 2 Virtual machines.On PaloAlto, I have created a subinterface and assigned it to vlan 14 and an interface, as...

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alexwi by • L0 Member
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Resolved! IPSEC tunnel with vendor and using Vendor Public IP for Source Natting

We need to build the new IPSEC tunnel with the vendor.Our sidePA Public IP say 200.23.23.x for IPEC tunnelOur Lan 1>>10.0.0.0/8 2>>172.16.0.0/16Vendor Juniper Public IP 104.156.166.x Users on our side need to access the vendor network IP1>>100.65.5.x 2>>100.66.25.0/24Vendor told us they do not want to allow our Private I...

MP18 by • Cyber Elite
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  • 4 replies
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LDAP-SSL implementation

We want enable LDAP-SSL and i have checked the require SSL/TLS setting in the LDAP profile. I don't see any TCP/636/SSL traffic to the DC from firewall. I only see TCP/389/LDAP traffic, what i am missing.

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raji_toor by • L4 Transporter
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Resolved! if ssl inbound decryption failed，the session will be block or ？

The custtomer want to config ssl inbound decrypaion for internal server。 They do not want this configuration to affect existing web services。 I checked the relevant information, i think the firewall in Inbound Inspection mode, PAN-OS will not act as a proxy with SSL traffic matching the policy. PAN-OS will try to decrypt this SSL traffic 'on-the...

Felixcao by • L3 Networker
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MAC Address Table learned by Palo Alto

Hi , Is there a way we can view the MAC addresses learned by Palo Alto, I am not talking about ARP. So in Juniper/Cisco Layer 2 Switches you can see what mac addresses are learned on the mac address table Can we do that same in Palo Alto? Thanks

uzaheer by • L0 Member
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