traffic not following the route

Hello

We have set split tunnel for our Win10 clients, GP is version 5.1.6 and 5.2.5. PAN-OS is 9.1.7.

- default route to firewall

- bypass tunnel for some network ranges (e.g. MS-Teams)

- bypass tunnel for some URLs (e.g. MS-Teams)

- enable DNS-Split

For

GlobalProtect 5.2.4 disconnects when unlocking screen

Seeing some interesting behavior with GP 5.2.4. On Windows 10 1909, GP disconnects when locking then unlocking the desktop.
To reproduce:

- Connect to your gateway then lock the desktop. Leave the desktop locked for a minute or two.
- While locked, the

HIP check is slow

Anybody else experiencing slowness with HIP check?  Our clients establish an initial connection very quickly (about 5 seconds).  But then the process of doing the HIP check actually takes an additional 40-50 seconds.  I can clearly see in the logs th

Globalprotect pre-logon then MFA using SAML Pre-logon doesn't re-connect when user re-star the computer.

Hi,

I'm hoping to get help from you guy's. My client set up a pre-logon then MFA using SAML. Pre-logon works fine when end user start their computer, however, when they re-start their computer, pre-logon doesn't connect itself, user has to enter thei

The GP client for Andoid doesn't support wildcard certificate!

I tried to use two different certificates in the SSL/TLS Service Profile configuration separately

The result of logging into the client is as below:

PC client:

Domain certificate: Yes

Wildcard certificate: Yes

IOS client:

Domain certificate: Yes

Wildcard ce

Global Protect configuration on AWS Palo Alto Networks VM-300 Bundle 2

I am trying to configure Global Protect to access the AWS VPC remotely with Palo Alto Networks VM-300 Bundle 2, I have followed the initial setup and I am not sure of how to assign a public IP to the Public Interface

Prevent GlobalProtect connection if another VPN is already active?

I haven't found anything on this so figured I'd ask here.. is there a way to set the application configuration to prevent the application from successfully connecting if another VPN is already active and connected on the system?

Only other thing I ca

Global Protect Office 365 Split Tunnel

Hi All,

I have configured split tunnel for O365 but I have an issue that I can't seem to nail. All seem to be working except when I open Outlook I get a connection error. I have all the URLs and IPs specified by Microsoft in the split tunnel configur

GlobalProtect How to renew Pre-Logon's Cookie when it Expired?

I created the Pre-Logon method for outside users, The Pre-Logon user use the Cookie authentication and Any user use the Username and password authentication. I don't want any user can login with Cookie because once the employee leaves the company, th

GlobalProtect's saved username/password works when I connect AFTER login, but not BEFORE....

We have GlobalProtect configured to use our Windows/Active Directory username/password for connecting/authentication.  The user's credentials are saved in GP (and Windows Credential Manager) the first time they enter them so that subsequent connectio

getting "Unidentified Network"after connecting to Global Prtoect

Hello,

- I have one user when he connects using mobile tethering, he is able to connect fine and is able to access Internet and Intranet without issues.
- This same user when connects with the Network using a WiFi dongle and Global Protect, he is not a