Problem with the access to the VPN Globalprotect on Android phone and its working IOS devices

Hi Team,

Good day!

I have an issue Global protect users who are using and while access portal its shows (The network connection is unreachable or the portal is unresponsive.check the nework connection and reconnect ) error.

please anyone sugges

GlobalProtect "Detected another instance" : An old GlobalProtect instance exists, new instance cannot be started!

Hello all,

Hope you are doing well.

The following pop-up occurs when connecting to the GP Agent.

The OS of the PC that occurs is Mac OS.

Does anyone know how to solve this problem?

Best regards,

Assign IP address failed

Can small pool of IP addresses cause generic error Connection failed The network connection is unreachable...?

User authenticate with username and password and then second factor OTP obtain form the SMS or App (Radius is being for authentication)  bu

Android & iPhone GP VPN is not connecting

Hi,

When users are trying to connect from Android & I phone VPN is giving the below error, kindly note some old version of android version is able to connect but latest version of android &iPhone is not able to connect.

"The network connection is unr

Double authentication factor in the Internal gateway

Hi everyone, How can I implement two-factor authentication on the internal gateway?

Global Protect, execute script after connect

The workstation support folks execute a script to map drives upon connect for our GlobalProtect users.  That script waits 30 seconds until after connect then includes a reference to lansweeper that performs a task for them.  The executable is stored

Windows Subsystem for Linux 1 Cannot connect to local gpd service.

Hello,

I need help getting an issue with GlobalProtect to work on Windows Subsystem for Linux 1 (WSL1). My university is switching to GlobalProtect in the next few months and I need to be able to regularly (daily) connect from off campus to accompl

Agent Client Settings user name match when SAML

I have a SAML setup where I want to match a specific user name to an agent config in the gateway:

Gateway -> Agent -> Client settings ->

Source User : <username>

OS: Any

Region/IP address: empty

In the SAML authentication profile the username is li

GlobalProtect connection issue after disable windows auto startup

Hello experts,

I am going to deploy GlobalProtect to large amount of laptop by Windows script and modifying registry. However, I am able to disable the auto-startup function but unable to establish the VPN after launch the GlobalProtect execution f

Global Protect

Hi, 
We have 9 terminals with android version 12. We install the GlobalProtect all working good but ...

How to avoid when restarting the terminal to tap connect in application ?

Why doesn't the app do this automatically?

I'd like to avoid that.
Than

globalprotect to prisma *.gpcloudservice.com China godaddy cert problem

Hi,

i received reports from china users using Prisma globalprotect VPN.. when they are connecting to *.gpcloudservice.com.. it seems that the client is unable to access CRL/OSCP of godaddy, therefore there is a popup alerting unable to check revocati

Global Protect Internal gateway sometimes defaults the user to Prelogon

We have global protect configured for prelogon/always on. Sometimes our end users will go to into the office and their PCs browser will detect them as prelogin and thereby not allow web browsing. Reboot/Refresh of the browser usually fixes it but we'

GlobalProtect Disconnection

i have a problem with global protect is happening while I'm connected to it and my device tries to read or write from the server, global protect keeps disconnecting and reconnecting again so it closes my connection but at the natural times, it stays