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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
About Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.

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Welcome to the Prisma Access Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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GP Client - Available Gateway selection process

Numerous reports of users connecting to GPCS Gateways in different regions E.g. EMEA connecting to Japan, NA to APAC etc. Client recently upgraded to v6.2.5. Uptick in these cases reported. User from hibernation signs into GPCS @ 09:52, user based in UK - Gets Japan Gateway Logs below show GPCS Client in background working through & rulin...

GlobalProtect App: Portal Connection Retry Expected Behavior

Hello everyone, I would like to know how the GP agent behaves when connecting to the portal. *I am using Prisma Access. I understand that if the GP agent can connect to the portal, it will retrieve the portal config every time it connects to the portal, even if there is a portal config (GlobalProtect Agent Configuration) cache. The following...

Looking for Best Practice - AI Security in Prisma Access/Strata Cloud

Hi All AI is currently driving everyone crazy like hell !! At a certain point you cant control everything. I have tried to configure an AI security profile for my infra but getting stuck with lots of questions. I have tried following the link: Security Profile: AI Security but its not enough for me. Has anyone configured thi...

PRISMA vulnerability false postives

We seem to get alot of false positives triggered in PRISMA , using the default Security profiles . Example, "Brute force attacks" from Microsoft outlook clients accessing exchange online , im not even sure who the victim is, and who the threat actor is in that situation . Seems like Microsoft attacking itself , so not sure why PRISMA is bloc...

Resolved! Prisma Access Custom Portal Name

Hello everyone! I am looking into setting up custom portal name in Prisma access GP VPN. Currently configured isPaloalto CIE <> MS Azure AD (Entra ID) integration completedGlobalProtect <> PA CIE SAML authentication integration completedWhen accessing ~.gpcloudservice.com with GP Agent, connection established with Azure AD SAML authe...

Mobile user Protocol

We have sase prism and have deployed it for mobile users. Currently the mobile user is running, but I have a concert about the protocol used. So when we use private hotspot tathering the protocol used is ipsec, but when we use the internal protocol used is ssl, in the gp config we have enforced for vpn to only use ipsec but still use ssl when us...

Global Protect Agent prisma Access

Hi, i have question. while connecting through internal connection i got ssl protocol in GP agent, but if i connected to external connection i got IPsec protocol on my GP agent. i want to ask how could i get Ipsec protocol while connected to internal connection? my global protect already integrated to prisma access. you can see the pictures belo...

Resolved! GlobalProtect Portal Connection Timeout when not connected to Portal

Hello everyone, Please tell me about the settings and expected behavior of GlobalProtect. *I am using a Prisma Access Cloud Managed environment. I understand that the Portal Connection Timeout can be changed in Prisma Access's Connection Behavior Settings > Portal Connection Timeout. https://docs.paloaltonetworks.com/prisma-access/adminis...

Rewrite Exclude domain list

Hi, Tried to rewrite internal domain on clientless vpn prisma SASE, but i cant access it. if didnt rewrite the domain i can access it through clientless vpn. for example i have domain https://trulymagical.com/https/halo.deer.com but i want to rewrite and exclude domain list to be https://halo.deer.com only without the gp portal name in front...

Total consumption of licenses allowed for Prisma Access Global Protect

Hello everyone, Today one of our clients informed us that at a certain time of the day, users connected to the Globalprotect Prisma Access vpn began to suffer random disconnections. The service is Prisma Panorama Managed, we began to discard the system logs and the service route from on-premises to the cloud services, without finding logs of dis...

GlobalProtect Portal Connection retry count setting

Hello everyone, I would like to know about the settings and specifications of GlobalProtect.*I am using a Prisma Access Cloud Managed environment. I would like to be able to connect to the portal for the first time as much as possible even in situations where communication is somewhat unstable. 1. Is it possible to set the number of retrie...

Enhanced split tunnel configuration tips

Guys, I was finally able to confirm that split tunnel config file on a web server works, so I would like to share some tips with you. https://docs.paloaltonetworks.com/globalprotect/10-1/globalprotect-admin/globalprotect-gateways/host-a-split-tunnel-configuration-file-on-a-web-server This is an explanation for the link above. Mutual TLS is und...

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