Prisma Access Discussions

PRISMA Access Intrazone Default - As a firewall engineer this rule gives me the creeps

Quick on for all you PRISMA SASE heads out there. 

Finally getting stability on macOS (god bless GP version 6.2.3) . 

Now it's time to harden up a little bit - easy to do with a firewall I manage but not sure of the ramification on PRISMA. 

So,, Intr

GlobalProtect on Mac does not retry after network connection unreachable.

We are deploying Prisma Access on both mac and windows computers.

On the Mac computers, when the computer boots and the network is not initialized yet, we get the error:

"The network connection is unreachable or the portal is unresponsive. Check

Any Global Protect / Prisma issues in New Zealand this morning

Customer experienced outage across all sites in New Zealand this morning - anyone else had anything similar

Traffic Steering Logs

Hi Team,

We are managing Prisma SASE from Panorama. We have traffic steering in place for few of the URL categories. May i know how can we check the logs and confirm the URL is taking the Traffic Steering policy or not? I dont see any options to chec

Prisma Access connectivity to Azure VWAN (Service connection Secondary WAN link)

Hi all,

as part of a prisma access deployment, we need to build service connection links between prisma access and Azure (via the azure virtual WAN service). We'd like to activate redundancy in the service connection links, and enable a function ca

Accepting Egress Allocated IP Whitelists on Strata Cloud Manager

Accepting Egress Allocated IP Whitelists on your Prisma Access Mobile-User infrastructure.

When upgrades happen on the backend of your Prisma Access Infrastructure there is an automation flag that requires the customer to "accept" the egress IP whi

Having to reboot Mac to access VPN

We are seeing a rash of Macs users that have to reboot their machines to get Global Protect to function after it just stops working. in the logs I am seeing lots of repeating messages such as this 

65): getaddrinfo of [inet_ntoa error] failed with er

Regional Blocking Prisma Access Gateways

Is anyone aware of a way to block access to Prisma Access portal/gateways? We are moving to Prisma Access for VPN access from on-prem. We block all regions to our on prem GP portal VPN via a security policy and allow access to a region as someone tra

agent-user-override-key bad encryption or wrong masterkey after updating Panorama Master Key

Mainly creating this to share the resolution as there doesn't seem to be anything publicly available on this topic. After updating the master key on all of our devices using the below guide I was no longer able to push changes from Panorama to the Pr

Internal Host Detection

How do I ensure that when global protect identifies that it is on the internal network, it does not connect?

error connect global protect prism

what to do when you get the error below

The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect.

Google Calendar ANd Global Protect Prisma access

We do not run Prisma access Global Protect at  our headquarters since we wish employees to access on net resources.

When Users are remote and Prisma access Global  Protect is operational our users are forced to use Global protect or else they are blo

Unable to get Internet After installing Global protect Prisma Access

Hi Team,

I raised and eval trail license for practice Prisma access i go through with the tech docs i configure subnet infra and also i configure the global protect installed it on my machine 6.2.x connected successfully with local user. Now i trie