General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Activesync and User-id

I recently determined that activesync clients do not leave any traces in the Event logs when they get their email form Exchange 2007. Problem is I was banking on this as I was building our network.

Do Activesync clients with Exchange 2010 leave event

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Resolved! Mac Users and User-ID

Is there a way to identify Mac users without turning captive-port on and having them login to get to the web? We are willing to do a mac address reservation so the user gets the same IP. We would really like to put this in without any real changes

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Mapping users with user agent

Hi All,

to identify users , i installed user-id-agent in AD, and then i added the user-id in palo alto

the status of the user agent in paloalto is connected, so when i tested the user agent in policies, i can apply just for group that i selected

but i

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How PAN deal with multicast traffic on Layer 2 mode.

Hello guys.

I could not find any information of multicast processing on layer 2 mode for PAN. I wonder about that how do PAN deal with multicast traffic such as HSRP, VRRP and OSPF (that use multicast addressing) on layer 2 mode.

I believe that PAN wou

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Resolved! DHCP client on wan interface - ip cleared

The wan interface on a PA-200 (PANOS 4.1.6) is set up as DHCP client, receiving ip-address from the ISP. When the lease period is out, the ip address is cleared with this message in System Log:

DHCP client cleared IP address on interface:ethernet1/1 d

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Resolved! PA200 Dynamic DHCP Client Issue

I am running a PA200 at home with Verizon FiOS. Currently the software is at version 4.1.6. I currently have everything running correctly, but the DHCP lease for the WAN expires every 2 hours. I watched the interface this evening to see what is ha

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Resolved! UserID and multiple VSYS

From what I understand from the 5.0 documentation so far, each VSYS needs to be setup with separate userID agent configurations. There is no sharing of user-ID information between virtual systems. Is this assumption correct? I am seeing very inconsis

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Global Protect 1.2 & HIPS

Hi,

Has anyone seen any problems with GP 1.2 and HIPS, particularly the domain check? Since upgrading to 1.2 the HIPS check we have to determine if the PC is a member of specific domains fails. When we look at the client on a PC (running windows 7) it

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Resolved! application PaloAlto-userid-agent

Hi,

Someone ever used this application?

I tried but the agent traffic is seen as ssl traffic. Also the default port of the PaloAlto-UserID-agent is tcp/2009. But the default port is 5009 if I'am correct, so is that a bug?

Regards,

Kevin

RDP and the PAN-Agent

I'm noticing that when a user connects to a server using RDP with a different username, the PAN-Agent is reading that username and associating it the user's computer.

For instance, a programmer named 'jdoe' connects to a web server from his PC using I

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Resolved! Globalprotect & Windows 8

Hello,

Does anyone know if there are any issues with Windows 8 and Globalprotect?

I have a newly installed 64bit Win8 Pro installation with Globalprotect version 1.2.

Globalprotect does connect and it says that "services are connected". But I do NOT get

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Resolved! Creating QOS policy

Hi All,

While creating QoS policy, its asking only for class but i have created more than one QoS profiles. from which profile the class is considered? or Please guide me to create customized class to use in QoS policy.

Thank you,

Gururaj

product sizing

hello

i will propose paloaltonetworks firewall to a customer who has 150 user , wich device can i propose ?

how can i do the sizing of the product ?

thank's in advance

Sarah

Resolved! how interval about HA path monitoring ?

Hi All,

Any one knows the timer of HA path monitoring on PanOS-4.1.9 ? how often wiil it do ping destination ip address? or any way to change this setting?

Thanks.

Regards,

Joy

Can't select users in policy

Hi,

I am playing with my little PA-200 and wanted to try user based policies. I added a couple of users to the local user database and grouped them into user groups. Now when I create a new policy (or modify an existing one), the source-user field sta

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Discussions

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

Ensuring a Safe and Secure Community: How You Can Help

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource