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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! HELP - my Website is being blocked by GlobalProtect

We have produced a new website for a customer https://vertexgis.uk/ , but their key target audiences in the UK all use GlobalProtect and their website is being blocked as it is seen as a new site although it is now about 3 months old. Please can anyone help and advise how we can urgently get this website unblocked. It would not look profession...

Cisco VPN Behind PA-3220

We have a third-party that borrows our network to establish a VPN tunnel back to their office via a Cisco 881 ISR. We have it on a segregated guest network and it establishes an ike/ipsec tunnel back to their ASA over our internet connection. Workstation --> Cisco 881 --> [Guest Network] --> Palo Alto FW --> Internet --> Cisco A...

Someone school me on Syslog and Panorama

I have Panorama managing roughly 10 firewalls. I have logging setup on those FWs to send to Panorama, email and send syslog to a 3rd party host. I struggled immensely trying to get everything configured correctly on PANORAMA and the FWs themselves to even send logs. The syslog server is getting the logs but they are all coming from PANORAMA ...

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drewdown by • L4 Transporter
  • 3206 Views
  • 1 replies
  • 0 Likes

Not getting proper SMTP traps for power supply removal and insertion

Hi Folks, We have PA-5260 in HA pair in our environment. Recently we had configured SNMPv2 traps on Palo Alto firewall to forward traps to our SNMP server and configured Log forwarding to forward All system logs as traps to the SNMP server. Specifically we need to forward power supply related traps forwarding. Yesterday we had removed on of...

Question about CVE-2022-0028 PAN-OS: Reflected Amplification Denial-of-Service (DoS) Vulnerability in URL Filtering (Severity: HIGH)

Dear all, PAN-OS CVE-2022-0028 PAN-OS: Reflected Amplification Denial-of-Service (DoS) Vulnerability in URL Filtering (Severity: HIGH) https://security.paloaltonetworks.com/CVE-2022-0028 About CVE-2022-0028 on Palo Alto vulnerability. If we have policy that config source with any because we use shared policy for all vsys. If we config source...

Resolved! SSL Decryption+ALPN not stripped: yandex.com not working

Hi I have a customer that wrote to me yesterday that if they remove the checkbox for Strip ALPN while having SSL decryption enabled, a few web sites such as yandex.com stop working.I was able to reproduce this with my PA-3220 and PANOS 9.1 and also on my VM with PANOS 10, the result is ERR_HTTP2_PROTOCOL_ERROR in Edge browser. There do not appea...

ShaiW by • L4 Transporter
  • 8719 Views
  • 4 replies
  • 1 Likes

Resolved! Updating the HA configuration in large hops.

Hello community I am upgrading a PANOS 8.0.7 to version 9.1.14-h1 I would like to know if in the transit versions, you download and install only the base 9.0.0.0 or is recommended to download the base 9.0.0 and install the recommended 9.0.16-h2for example:Go from 8.1.x to 9.0.0 (transit version) and continue from 9.0.0 to 9.1.x.orGo from 8.1...

PAN-DB is not connect to cloud

DB Cloud is not connected as i have 9.0.3h3 version. And this command is also not running. Please suggest request url-filtering download paloaltonetworks region <region_name>

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Command user group name not working

Hi, We just check that the command: show user group name 'cn=......' has this output: user group xxxxx does not exist or does not have members. All config is OK. If we run "show user group list", i can see al the groups, but filtering by one of them shows:user group xxxxx does not exist or does not have members show user ip-user-mapping all --...

BigPalo by • L4 Transporter
  • 11015 Views
  • 7 replies
  • 1 Likes

Issue with VXLAN traffic passing through the firewall

Hi Team, We have an SDWAN box placed behind the firewall and the SD_WAN box need to communicate with the controllers which is located on the internet. The topology is given below:SD_WAN Box<--->F/W LAN interface<--->F/W ISP interface <--> Internet <---->Controllers. The SD_WAN Box is trying to establish VXLAN connectivit...

tamilvanan_0-1653585569659.png

Resolved! Sinkhole vs whitelising url

Does the sinkhole take precedence over whitelisting? We whitelisted a url and are sinkholing parked categories. I can request to have the category changed, but was not sure which took precedence.

gfleming by • L0 Member
  • 3997 Views
  • 2 replies
  • 0 Likes

Resolved! Always on GP Using Local CA for Prelogin and SAML Auth

I am building and always on VPN with Prelogin (both windows and MAC) and SAML authentication. Everything works as expected with PC computers. With the MAC computers, we see the Prelogin connection, Then it is supposed to switch to user authentication via SAML. On the Mac computers the prelogin works but then it never switches to the user login a...

Carleton by • L3 Networker
  • 3096 Views
  • 1 replies
  • 0 Likes

office365 uploading App-ID not recognized error

Dear Team, There is a symptom that the office365 application is not recognized correctly. For example, if you connect to the office WEB (office.com) and create powerpoint and word documents, they are recognized as 'ms-powerpoint-online' and 'ms-sharepoint-online'. I think that app should be recognized as 'ms-powerpoint-online-uploading' or...

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