This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Buy or Renew
Buy or Renew
General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Start a conversation

Resolved! Always on GP Using Local CA for Prelogin and SAML Auth

I am building and always on VPN with Prelogin (both windows and MAC) and SAML authentication. Everything works as expected with PC computers. With the MAC computers, we see the Prelogin connection, Then it is supposed to switch to user authentication via SAML. On the Mac computers the prelogin works but then it never switches to the user login a...

Carleton by • L3 Networker
  • 3074 Views
  • 1 replies
  • 0 Likes

office365 uploading App-ID not recognized error

Dear Team, There is a symptom that the office365 application is not recognized correctly. For example, if you connect to the office WEB (office.com) and create powerpoint and word documents, they are recognized as 'ms-powerpoint-online' and 'ms-sharepoint-online'. I think that app should be recognized as 'ms-powerpoint-online-uploading' or...

PA in Azure intermittent connection

Hi, Newbie here for Palo Alto and thanks in advance for any help/comments. We have a customer who has a PA-220 on-prem for their internet and PA in Azure for their cloud app server. Internet is working fine in their on-prem and has a Site-to-Site vpn to their PA Azure. Somehow their connection to Azure was intermittent, at first we thought it ...

Resolved! Web interface not working

Hi About 2-3 month ago, my ability to edit tags for ip addresses or any object doesn't work. the tag field compacts to 0pixel height ! I have attached a screen shot you can see the item has tags, but when you open it up the tag field is collapsed with no way to open it ! So edge / chrome / brave all fail . Back to firefox Please note you ar...

Resolved! PAN-DB URL Categorization - Server Error (500)

Hi, I an trying to make a change request for a URL on the support page.I can fill in all fields, but when I press send, a server error (500 ) is shown. https://urlfiltering.paloaltonetworks.com/ Am I doing something wrong?This has worked before. best regards Sven

SvenM by • L0 Member
  • 4575 Views
  • 5 replies
  • 0 Likes

Resolved! Web-gui access with no secure certificate.

I access via GUI from Chrome and observe that the connection is not secure.I created the certificate for the firewall, but Chrome keeps saying that my connection is not secure.How can I solve this problem if the AC I have is internal to the company?Is there any way to generate certificates with AES-GCM?in chrome, the following legend appears to me.

image005.png
image002.png
image006.png
image007.png
SaulGlz by • L1 Bithead
  • 21293 Views
  • 8 replies
  • 0 Likes

Firewall idmgr High Availability State Showing difference

I have configure a RMA replacement HA device by following below guide How to Configure a High Availability Replacement Device - Knowledge Base - Palo Alto Networks I follow until step 10 need to use below command to check the state debug device-server dump idmgr high-availability state Result showing difference. I also tried to reboot and c...

JiaXiang_0-1659429368761.png
JiaXiang by • L4 Transporter
  • 3922 Views
  • 3 replies
  • 0 Likes

Migration / Import of configuration only to a destination vsys, a particular vsys

Migration / Import of configuration only to a destination Vsys, a particular vsys. Hello good afternoon, as always thank you very much for the support and collaboration as always. Please your your suggestions, advice and / or guidance, how is it possible to perform the import/load config, of a PA configuration, to be loaded only, but only in a...

Metgatz by • L4 Transporter
  • 4034 Views
  • 2 replies
  • 0 Likes

Resolved! Unable to Deactivate PA - VM license through Panorama

Accidentally, while terminating PA VM in hosted in AWS, the license was not removed from the firewall. I am trying to deactivate the license through panorama but it is giving us an error. Also clicking on Complete manually gives us the same error as follows: Have followed this article here https://docs.paloaltonetworks.com/vm-series/9-1/vm-...

MicrosoftTeams-image (2).png

PAN platnium support

I have Platnium support with PAN and I opened a TAC case yesterday evening explicitly requesting TAC support Monday-Friday between 8am-5pm US EST. The case went to APAC TAC and he said that he is looking into the issue. I sent me an email to tell him that need "TAC support Monday-Friday between 8am-5pm EST". Got an email back from TAC that "I...

dtran by • L4 Transporter
  • 4168 Views
  • 5 replies
  • 0 Likes

Resolved! Panorama settings - auth key issue

I have successfully on-boarded a FW to Panorama (both version 10.1.6-h3) using auth key. I've set a single use for key so now it disappeared as expected. Now I am trying to change Panorama settings (to disable auto recovery) and it won't allow me to click 'OK' button without auth key. Surely this is a bug? You don't have to re-authenticate FW...

santonic_0-1659699282812.png
santonic by • L6 Presenter
  • 4277 Views
  • 1 replies
  • 0 Likes

Multiple unexpected failovers - need help understanding FW behavior

Hi all, We have two PA-3220 devices configured in Active-Passive mode (no preemption). Firmware version is 10.1.2. In the last three weeks we had three failover incidents that we are investigating (no device reboots though). We've opened a support case regarding this, however I'm here just to confirm if the explanation we've been given is corr...

Nielsen_0-1659673836438.png
Nielsen by • L0 Member
  • 4913 Views
  • 2 replies
  • 0 Likes
  • 24430 Posts
  • 125 Subscriptions
Top Solution Authors
View All
Labels
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2026 - Palo Alto Networks