General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! Custom URL category *.github.com not matching/working

I read some posts here about the best way to allow github to only *.github.com IPs and I can't seem to find an easy way to do it.

If I do it this way:

Source IP – on-prem networks
Destination - Any
APP ID/Service – github/ssh/ssl/web browsing
URL c

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Commit Lock

Hey all,

Has anyone found a way for a non-superuser to remove a commit lock?

I'm aware the official line still seems to be only a superuser can remove the lock, and this is definitely the case in PANOS 9.0 but hoping there might be a way to have this a

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VM Series validation Failed

where to check to troubleshoot the VM Series issue, as we are getting errors for the VM Series Plugin validation Failed. Please suggest if there are any specific logs or packet capture we have to look into.

Error : - Resource-mgr-endpoint is invail

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PA-3260 PAN OS 10.0.7 "Source User" Not Working

Hi - Trying to configure/setup source user however it is not working.

I configured my 2 domain controllers under Device\User Identification and added a valid domain account ,they show as connected.

All other settings are default , I am not sure what el

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Cobalt Strike IPs and Application and Threat Updates

PAN provides anti-spyware signatures for Cobalt Strike Payload Traffic Detection and Cobalt Strike Beacon Command and Control Traffic Detection that are automatically downloaded to our PAN firewall. I also use the four External Dynamic Lists that PAN

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Resolved! How to select firewall model

We are planning to have new firewall pair at one of our branch offices. Now we need to decide which model we should buy? Could you please help to know on which parameters we should decide our approach? We also need to consider future requirements and

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Resolved! Radius - Issue Invalid Username/Password

Hi Everyone,

I firstly want to thank to whomever takes their time to read this post, and provide me with some further insight.

To get into it.

I am attempting to configure RADIUS for Admins on my VM running 10.0.7, in which is pointing towards a Wind

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Resolved! Issues with SSL Forward Proxy in Lab Environment

Hi!

I've recently been trying to setup decryption on my PA-220 in a lab environment and have not been able to get it set up correctly so far. It is licensed, up-to-date, and currently running 8.1

The steps that I've taken so far are to setup a decry

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Secure connection for firewall web GUI

Hello,

I want to make a secure connection for the firewall GUI access. therefore I perform the below task:-

I imported the wildcard certificate in the firewall and the same certificate attached in SSL/TLS profile ( This is 3rd party certificate get by

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Session Agged out in logs

Hi Team,

need your support on my issue aged out and incomplet application for port 1433.

However, the policy is allow.

Need how to fix this..

Same subnet other two IPs working find ,But one of the IP is agged out

Resolved! PAN URL DB not getting update.

Hi Team,

I have 3 firewalls in my different loctions, All 2 firewall URL Update version is up to date. Only one firewall is a lower version.

Also, I identified lower version firewall having a different update server when I checked the show url-cloud

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Resolved! End-of-Life Date 8.0 - October 31, 2019

Hi,

I found, what End-of-Life Date for PAN-OS 8.0 is October 31, 2019

https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary

We are using version 8.0.13 with active subscriptions.

1. Will we receive updates (Ant

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Portal Page for internal authentication, with certificat download

Hello Bros'

I am running into a new configuration required for my palo alto setup.

Due to changes we need to make traffic decryption for unmanaged network over virtual wire setup "in/out".

to decrypt this traffic we need to distribuit th

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Resolved! Management interface is down.

I found on my firewall that management interface is not able to communicate with LDAP server and so on. From the GUI it look everything is configured correctly but when I switched to CLI, I found that management interface is down.

Link status:
  Runti

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Resolved! Cannot Access Web Server External Only Internally