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Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 41 replies

Resolved! HA A/P Failover - Interfaces not UP

Hi, I am some what confused and reaching out for a little help. We have a pair of 3020s in Active/Passive mode with two interfaces, DMZ (Ethernet1/1) & Public (Ethernet1/3). HA is configured to use dedicated HA Ports and all indicators on the dashboa...

SPS by L0 Member
  • 2 replies

Resolved! Login to Traps Management Service with AD User

Hello,We are going to migrate from Traps ESM to Traps Management Service.After this, we want our helpdesk to administrate Traps, but we do not want to create a palo alto account for every user. Now I found some information about the Palo Alto Directo...

TimNie by L1 Bithead
  • 2 replies

Resolved! Website: is not being blocked

I'm trying to block users from going to the site: itsalmo.stI go to: Objects > Custom Objects > Url Catagory > Blocked Urls and then add * I commit.I waited a while, can see it inthe list but users can still reach it and use the page....

Resolved! Changing priority between eBGP and OSPF learned routes

I have an interesting problem that I haven't found a satisfying solution for. I have various remote sites connected via private circuit with OSPF, and then IPSec VPN with eBGP learned routes. The administrative distance of eBGP is 20, and the adminis...

khsieh by L2 Linker
  • 9 replies

Resolved! Pingdom & Management Profiles

Quick write here. We currently use Pingdom to monitor external reachability to services and our remote office edge devices. In some scenarios such as new office deployments, we may need to utilize the WAN interface to setup the device. The problem he...

IP Directed Broadcast

Hello,We want to use wake on LAN in a vlan attached to a layer3 interface on the firewall. The magic packets are sent from a server outside the vlan to the broadcast address. I allowed WOL-packets in the firewall policies, and I see them in the logs,...

URL filtering issue

Good day,I have such kind of issue after PAN update to 9 version.Here are 5 allow categories, pre-defined categories (low-risk, medium-risk, high-risk and newly-registered-domains), which I want to make alert. But after change, all of categories beca...


SSL version logging

Is it possible to log the version of ssl/tls being used for decrypted sessions (inbound ssl inspection in particular)? I know we can control what versions are used in the decryption profile but is there any way to identify the specific ssl versions b...

mpochan by L0 Member
  • 1 replies

EDL HTTP response code said error

Hello Community,I have posted this question before, and was told that it is a server error, I have replaced the server but with the same error, so I thought I would post it again, could it be somthing wrong with the server configuration, or could it ...

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