General Topics

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Reset Password company account for support palo email not received

i try to reset my company account password but still not received link in my email

Integrate AlientVault feeds into minemeld

I have been trying to add the alienvault otx feeds to minemeld and followed the steps mentioned in:
https://live.paloaltonetworks.com/t5/MineMeld-Discussions/AlienVault-taxii-miner-versus-prebuilt-reputation-data-miner/td-p/157037

However, I get this

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Resolved! Twistlock Jenkins Plugin

Hello -

I have Jenkins v2.291 installed. I'm trying to find the twistlock-jenkins-plugin. It installed on our old version of Jenkins. Can anyone point to a location I can download it from. From there I'll try manually installing it.

Thanks.

Traffic diversion

Hello

We have a customer who are running some oracle application in cloud . We have built a site to site vpn between our on prem PA 3200 towards the cloud . Traffic is flowing over this tunnel to and fro

Now we have another company called company B

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SSL Decryption blocking the Google Drive Desktop

Good afternoon,

We recently enabled SSL Decryption on our FW and seem to have broken our Google Drive Desktop. We can access Google Drive via web, but just can't access it via the Google Desktop file stream.

Anyone experiencing this?

Resolved! No valid URL filtering license warnings on firewalls that are not supposed to have the license

I have several firewalls which use URL filtering and are licensed for it, and several that do not. In Panorama, all the firewalls that do not use it constantly have the Warning:

If I click in to the details I see:

. Warning: No valid threat content

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Resolved! Teams Traffic issue

Hello ,

for one of our customer , they are facing slowness issue with MS teams . they identified issue with the ISP provider link

There is a Single Palo Alto gateway . The external interface is connected to a Switch ( L2) and the switch is further co

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EDL Lists - Minemeld

I've made our Minemeld server publicly available and have provisioned a number of lists we use plus some that were part of the old PANWDBL server. You're free to use this server but please be aware that I don't provide any guarantees or warranties to

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Use Cloud Service (like Cloud Front subnets) in security policies

I would like to use, for example, CloudFront subnets (I 've about 50 of them) in Security Policies.

I find this script https://github.com/chrisgoodwins/paloalto_add-addresses.

Is there the way to use a single big static list without use many address

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PA -220 Slow

Hi experts ,

When I press commit on the Palo alto firewall It takes a long time around 5 or 7 minutes to complete this task,

and Management CPU reached to full as a screenshot. It’s kinda made it really difficult to work on this device now.

devise Mod

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Ask Me Anything (AMA) Q&A Event - May 4, 2021 - Cortex XDR Alert Tuning !

Happening TODAY at 8AM PDT - the LIVEcommunity Ask Me Anything (AMA) Q&A event.

Join us, ask questions and learn about Cortex XDR Alerts. Please be sure to click Like if a post is helpful to you and to "Accept as Solution" to let everyone know tha

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Resolved! Is it possible to turn off the Globalprotect HIP check report if HIP checks are not used?

Hello to All,

From what I read even if the "Collect HIP Data" is turned off on the Globalprotect portal the HIP "hipreportcheck" message is still send by default every hour from the client workstation to the Globalprotect gateway as a keepalive opt

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Resolved! AppID and Service use

We have found instances where applications were changed in house to use a different port than the default. So we are in discussion as to what is the best approach to create policy rules.

Below are the two policy rules involving AppID is what we believ

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Resolved! GRE over IPSec with NAT

hello everyone

I am here again.

Referring to the following diagram, My client need to talk with the server 5.123.111.144.

stage 1, to get the GRE tunnel working.

My current is

1. the IPSec tunnel is up.

2. I am using a Cisco router as the GRE device, the

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registration url

Hi,

I have many computers that go through the firewall to access the internet.

How can I configure the palo alto firewall so that all the urls that are visited on the internet be registered?

The destination ips are registered in the palo alto, but i

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Discussions

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

Reset Password company account for support palo email not received