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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Emails sending from PA are not working

Currently we are facing an issue with Emails which are not sent from palo alto firewall.We have created a setting to send mail with reports but we are getting below error listed. Connection to smtp.google.com 465 failed. Failure when receiving data from the peer Please share any document related to this error and a recommendation for this.Cheers.

temperature rise after upgrade

hi, We have found that after upgrading from version 9.0.12 to 9.1.11 the average temperature of the computer has increased.Before, all parameters were usually below 40 degrees Celsius. Kind regards

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BigPalo by • L4 Transporter
  • 1992 Views
  • 1 replies
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SAML authentication to paloalto support portal and other products like XDR.

Is it possible to integrate own SSO using SAML to get access to support.paloaltonetworks.com and other products like XDR? Is there any feature request portal in case this integration isn't yet possible? I noticed that currently to secure such sensitive portals for paloalto products only 2FA (using either email or OTP eg. google authenticator) is...

Regarding Bootstrap issue

Hi Team, We are facing issue with bellow error while starting the firewall up.Also sometimes the firewall is not coming up so we need to reset the firewall and have to upload the configuration files to bring the production up.Please provide a solution to the below error from the system log. [critical hw bootstrap-image-error 0 No bootstrap media...

Resolved! Configuring tunnel ike-gateway with API

I am at my wits end with this. Can anybody tell me what I am doing wrong here? I'm trying to make a script that will use the API to stand up L2L VPN tunnels, and there is something in this request that is making the firewall puke (error 18 "Malformed Request"). The API calls:making the gateway, this works just fine:curl --globoff -X GET "https:...

SDWAN traffic - where does it go, can I show?

A few days ago on one of our Palo Alto firewalls the primary (MPLS) line was down (not the provider router, somewhere between there was a broken cable) and traffic was routed over backup (Internet). Because provider router was up, the interface on Palo Alto was up, so this was no indication for traffic routing over backup.I only could see this i...

ChrisCon by • L2 Linker
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  • 1 replies
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Resolved! Allow web-browsing but not for users?

Hello everyone, First post so please be gentle. I need to have a security rule to allow the Bitdefender application on my servers. Part of the Bitdefender application requires explicit web-browsing. That is obviously easy enough to do. My problem is that I don't want users to then be able to browse the web from those servers but because I have e...

temperature

hi, I had a firewall palo alto with the version 9.0.12 and i upgrade the version to 9.1.11 after this the temperature pass of 30 grades to 60 grades. Why after upgrade the temperature changed? Kind regards

BigPalo_0-1633528948057.png
BigPalo by • L4 Transporter
  • 3449 Views
  • 3 replies
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Psiphon blocking in a non-decrypted network

Hello Bros' Recently, I have issues with the application called Psiphon, this app is eating my internet based on authentication portal page.As I check previous threads in the community, all speaking about a decrypted traffic or blocking an applications that are vital such as http-proxy,ike, ipsec, l2tp, ssh, ssh-tunnel.it a virtual...

Decryption Exlusions

As you all know, Palo Alto gives you two ways to exclude sites from decryption. Are there any scenarios where excluding from SSL Decryption Exclusions works but setting the same url in a decryption policy doesn't? I ask because I've had the scenario where I get a certificate validation error using an app, I look at the cert and see it's for a U...

ce1028 by • L4 Transporter
  • 2442 Views
  • 1 replies
  • 0 Likes

Monitor aux ports through SNMP

Is it possible to see the aux ports on a PA-5200 series firewall through the SNMP interface mib? These are currently the interfaces that show up, the aux ports are not there. This is on 9.1.11, PA-5250 to be specific. ifName.1 = STRING: ha1-aifName.2 = STRING: ha1-bifName.3 = STRING: hsciifName.4 = STRING: mgmtifName.5 = STRING: ethernet1/1ifN...

Research

Hi community. I am a student and I would like to know which product/feature of Palo Alto brought it to the center of the map as in, gave them the recognition. P.S. This is for my coursework and it's a 3000-word assignment. So, I want to focus on the one major product of Palo Alto Networks and talk about it.

Sm0001 by • L0 Member
  • 2562 Views
  • 2 replies
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bgp troubleshooting

Hi I'm having issues with bgp routes not propagating I know that I can click on view routes under the virtual router section, but was wondering if I could see the bgp errors in syslog, doesn't seem like I know the search string if that is possible, or if I have to run the debug command at the CLI.

mpugina by • L0 Member
  • 11299 Views
  • 1 replies
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PA default interface state

Hello community 🙂I've been searching but couldn't find an answer so:What is the default interface state (out of the box firewall)? Is it forwarding L2 packets? Can I create a L2 loop by connecting two interfaces between FW & a switch?

PANOS 10.x - share interface in Multi-vSYS mode

Hello All, We are working on a design to move Cisco ASAs firewalls into PA 5260 with Multi-vSys mode enabled, so each Cisco ASA is a separate vSys. While everything else looks like nice and easy-to-convert, we have problems with shared interface. In Cisco world multicontext ASA might have interface in same VLAN X and SUBNET Y on each context ea...

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