TELAM SERVICES IS STOPPED - CORTEX XDR

Hi everyone,

I am looking for in-depth technical details regarding the telam service within the Cortex XDR agent architecture.

I've observed that this service handles the local machine learning analysis for executables, but I often see it in a "Stopp

MANDATORY ACTION REQUIRED: Device Certificate Enforcement affects PA-440

Hi everyone,

We have a pair of PA-440 and when we login to the dashbaord we are greeted with a notification on the Device Certificate enforcement (I have attached a screenshot of the warning).

When I have gone through the Customer advisory they c

Food for Thought - Data Redistribution during HA Failover - User-ID

Hi All, 

I thought I would share something that gave me grief this week. 

Background

• Firewall A and firewall B are in an HA pair. 
• Both firewalls are configured to connect to a User-ID agent sitting on a Windows host within the environment. 
• Firewa

HTS code and ECCN code for PA 220

HI, can you please confirm HTS and ECCN for PA 220 firewall?

Windows-Remote-Management & Implicit Use of Web-Browsing

I need your help with understanding this. 

We've got a rule that was intermittently working.  We built a rule around the use of "windows-remote-management" which is using the standard port of 5985/tcp.  The rule is a service "application-default" r

CVE-2025-14847 MongoDB Server Bulnerability

A MongoDB vulnerability (CVE-2025-14847) was recently disclosed. We would like to verify whether Palo Alto Networks NGFW and any other Palo Alto Networks solutions are affected by this vulnerability, and if so, what mitigations or updates are recomme

Excel downloads being blocked

In the last couple of days we've been getting reports from multiple users that they are being blocked from downloading .xlsx files from a cloud service. 

I can see that there are multiple entries in the Data Filtering log for each file, and then fi

Trying the DNSProxy feature for Static Response

Hie,

Situation - Wanted to kaminsky the DNS Responses for my client from the FW
Complication - None of the dig are responded

Need your help on this?

Client Requests for Promise/Spoofed IP

keviv@keviv-VMware-Virtual-Platform:~$ ifconfig ens37
ens37: f

Cloud NGFW Credits issue

Hello All,

I recently purchased Cloud NGFW for azure and purchased paloalto credits as well.

my Azure NGFW shows as PAYG ( Pay us you go) instead of showing license with my credit.

is it possible to change my PAYG license to credit based.

licence

Hi.
My license expires today.
I got a new one, but it's for one month, not a year. Why wasn't my license renewed for a year?

SilverFort compatibility with Panorama VM-Series

Hi All,

PAN-OS
10.2.13-h5

SilverFort compatibility with Panorama VM-Series.
When Panorama administrator login via LDAP authentication profile is tied to Silverfort, there seems to be an issue with access.
After removing Silverfort authentication see

Problem with downloading PAN OS

Hi everyone,

I’m currently having trouble downloading PAN-OS from the Palo Alto Networks website.

In about 2–3 months, I’ll be starting a role as a Network Administrator in a small company where Palo Alto firewalls are already in use. To prepare myse