General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by Community Team Member
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Forcepoint proxy integration with XSIAM

Hi Palo Team, I am trying to onboard Forcepoint proxy logs into XSIAM, but i couldn't found any marketplace app/supporting datamodel.

Could someone help/guide to onboard the forcepoint proxy logs.

additionally referring to Splunk where we have a option

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T.Sode by L0 Member
  • 38 Views
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Resolved! Device Certificate - Where to find OTP?

Under Device -> Setup -> Management -> Device Certificate, I am unable to fetch the device certificate.

 

A message box says get your one-time-password from the Customer Support Portal and enter it below.  I tried my 2-factor OTP that I use to login to

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Access problem Autoassist

Hi team

Any body with the same error?

 

https://autoassistant.paloaltonetworks.com

 

{"status":{"result":false,"message":"You are not authenticated or your session has expired. Please reload to authenticate."}}

 

Regards

Alpalo by L4 Transporter
  • 47 Views
  • 0 replies
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File Bolck in AI Websites.

Dear Experts,

Has anyone successfully blocked file uploads on AI websites? We have attempted to restrict file uploads, but it hasn’t worked as expected.

Please note that SSL decryption is enabled, but we are still facing issues. If anyone has impleme

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CyberEye by L3 Networker
  • 124 Views
  • 2 replies
  • 0 Likes

GlobalProtect Pre-Logon Windows 10 Issue

Hello!

I am facing a problem with pre-logon on windows 10. I have some windows 10 laptops that works fine but few of them have the problem below.

I have import the  local machine certificate and change registry entries. If I sign out from windows, I ca

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dpsarras by L0 Member
  • 16745 Views
  • 6 replies
  • 1 Likes

Palo alto weekly update

Hello,

We are experiencing an issue with our firewall, as it is no longer downloading its weekly updates as expected. I attempted to manually download and install the update, but encountered a warning message (please find it attached).

To clarify, th

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PA-VM Failing to install dynamic update 8947-9281

Hi All,

dynamic update 8947-9281 App and threats downloades but failes to install with the below error. No issues with Antivirus.

I have 10.2 software installed

Antivirus 5104-5623 installed

App and threat 8946-9276 installed

 

Error: failed to handl

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AWS Tunnels Down when We make a Failover

Hello everyone,

 

I have observed that when a failover occurs on an active/passive cluster the IPSEC tunnels to AWS all go down and take a time to recover.

 

I have verified that the traffic goes down and does not communicate for a time of about 5-10 min

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Alpalo by L4 Transporter
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  • 12 replies
  • 0 Likes
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