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07-22-2023 10:25 PM
Hi, I recently started getting into cyber security and thought of learning and getting credentials from Palo Alto would be a nice thing for my resume. But whenever I launch an e-learning course on Beacon, it just doesn't load. It just shows the buffering sign for an infinite amount of time. I tried creating a support ticket for this but the support section won't let me log in. Hence I am posting about this issue over here. I hope someone would be able to help me with this.
I have tried using different browsers and disabling my extensions but nothing works. I have also tried making a different account it doesn't work either.
Any help would be appreciated.
07-26-2023 09:10 AM
Hi @nikhilbaraswal ,
Are you trying this through a VPN or a corporate network? Are you able to test from a hotspot or home network to see if that works?
08-14-2023 01:48 AM
Hi @nosala ,
Are you experiencing similar problems ?
Could you add more info on what courses you're trying to access ? Also have you tested what @JayGolf mentioned earlier ?
Worst case you can reach out to the learning platform beacon@paloaltonetworks.com
Kind regards,
-Kim.
08-14-2023 10:17 AM
I am trying to access the PCNSA under the next generation firewall's subtopic " Connection to management network". Yes I have tried what has been listed above by "JayGolf" . Let me get to beacon@paloaltonetworks.com and see if they can help .Thank you for the reply.
09-05-2023 07:30 AM
I'm encountering the same problem. I get the following errors. I didn't have this issue a few months ago, but encountered this today.
09-13-2023 09:04 AM
I'm having the exact same issue trying to load the very first course (courseid-643007).
I've tried on three different connections, two different machines and three different browsers, including incognito mode.
Did you ever get a solution?
10-06-2023 01:12 AM
I used Chrome Incognito, and it works. Really weird though...., but finally got back my access.
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