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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! HA Link Monitor Issue

Hi everyone! I am having some confusion on HA Link Monitoring and Failover. I did exactly the same thing with video courses and Palo alto document guide but it still doesn't work For context, i am monitoring my eth1/2 and eth1/3 for failover. So i shut down the G0/0 interfaces of the routers directly connected to them and still there's no fail...

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Difference between 2FA certificate configuration methods

Hi folks - very grateful for some support on this one. I've been led to believe that establishing 2FA on GlobalProtect using credentials and certificates as the authentication methods requires setting up a certificate profile and selecting "No" on the setting "Allow Authentication with User Credentials OR Client Certificate". My questions is, sh...

Port fowarding from internet to inside server

I am trying to setup port forwading from spacific internet IPs to a server inside the firewall. This is for RDP access. We are using port 9999 to hit the firewall and translating that to 3389. Here is the NAT and Security policies I have. When I look in the logs it looks like it never hits the security rule and it says the application is incom...

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Recommended PAN-OS for 5220

We are currently running version 10.2.9-h1 and i would like to know what the prefered recommended version to upgrade too? Also why does palo alto deny me access to this information when i have an account with them? I upgraded to 10.2.11 but this caused service impact. All our hosts dropped every hour on the hour until i reverted.

Request to Remove High-Risk Status and Update Website Category for ice-aec.com

Dear Palo Alto Networks LIVEcommunity Team, I am writing to address a concern regarding the domain ice-aec.com, which has been flagged as high-risk by Palo Alto Networks Unit 42 Security. After conducting a thorough review, we believe that this classification may be due to certain components on our site that could be mistakenly identified as m...

ice-aec by • L0 Member
  • 1471 Views
  • 1 replies
  • 0 Likes

Export Information for a PA-460 Unit

Could someone at Palo Alto please provide the following information for your PA-460 unit (3 items total): 1. ECCN (Export Control Classification Number) 2. Harmonized Tariff Code (HTS Code) 3. CCATS information for this product - we need to see if you have a license exception on the CCATS We need to export two of these units from the USA to Mexi...

KathyG by • L0 Member
  • 1493 Views
  • 1 replies
  • 0 Likes

broker vm

Hi, i want to sign in broker vm the first time. but default password !nitialPassw0rd don't work. can you help me with his problem. Thanks.

Paloalto (HA) and Fortigate (HA)

Hello All, what is the recommended connectivity for if there 4 firewalls and HA is active/passive on both devices: PA-active connected to (Fortigate active and passive) PA-passive connected to (Fortigate active and passive) Thank you

Resolved! Firewall (10.1.10-h1) Unable to connect UID agent (10.1.2)

UID agents version 7.0.8 upgraded to 10.1.2.DC (10.2.9)and Perimeter (11.1.2-h3) firewalls connected to Newly upgraded UID agent but unfortunately all branch firewalls(10.1.10-h1) couldn’t make connection to upgraded UID agent and is showing certificate error in logs.So we have downgraded the UID agent version to 9.0.5 and working fine with all ...

S.Sivan by • L1 Bithead
  • 1809 Views
  • 3 replies
  • 0 Likes

Resolved! URL exeptions best practis

Hi All.I'm new in Palo Alto.My goal is to exclude some IPs (Mainly some Broadcast TV channels) from scaning and intrusion ditection, for improving throughput. Now there are some ways to achive this, but i wondwer what is the best way? Regards' Goldy

YGoldy by • L1 Bithead
  • 4231 Views
  • 6 replies
  • 0 Likes

GlobalProtect VPN on Win11

When I attempt to connect to a GP VPN site I get an error "Can't reach this page" - but only on my Win11 laptop. I used to be able to connect with this PC but not anymore. Tried removing all the updates - still no luck. I have 2 other laptops, both Win10 still - and no isssues. Is there a known Win11 issue with GlobalProtect?

sburleso by • L0 Member
  • 1380 Views
  • 1 replies
  • 0 Likes

Resolved! Croxyproxy Block

Hi Team, We want to block croxy proxy in palo alto firewall. There is no application for this proxy to block. We already tried blocking the category proxy avoidance but it doesnt help even after applying it after decryption ssl packets. We are seeing URL is getting changed and hitting the server until it get sucessful connection so some URL cat...

Resolved! Palo Alto VM seris HA and vSYS

Hello, I have a question regarding Palo Alto VM series HA and vSYS, when I tried to create a new profile with the credit needed for two virtual Palo Alto each one of them installed on a seprate ESXi host , but both ESXi host are in the same location and they have the same network and we need them in HA active/active mode , I choose to add flexib...

Zurattos by • L1 Bithead
  • 2555 Views
  • 3 replies
  • 0 Likes

Pushing dynamic updates from Panorama to firewalls or download direct to firewall

Looking for advice on best practice regarding dynamic updates (AV, IPS, WF) when managing firewalls from a Panorama. Currently we are download and pushing these dynamic updates from Panorama to about 15 firewalls but will be managing more firewalls from Panorama in the future. We have discovered some of these dynamic update jobs becoming hung an...

clewis1 by • L3 Networker
  • 6015 Views
  • 4 replies
  • 0 Likes
  • 24393 Posts
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