No Customer ID or sales order?

I want to register my PA-850 but in the registration it asks me for No Customer ID or sales order which I do not have, how do I register my device without this information? please help.

PANOS 8.1.3 Commit job was not queued. All daemons are not available.

I just update to PANOS 8.1.3 yesterday and found a error when commit the change today. The error message is 'Commit job was not queued. All daemons are not available.'. I tried reboot the firewall and the error still exists when I click on the commit

Allow Box Enterprise without allowing Box Consumer

Box is getting blocked for employees.  However, more of our business partners are using Box Enterprise. 

We are using URL and application filtering.  Looking through the list of applications, I found boxnet-enterprise-access and added it to allowed a

pricing

does anyone know where to find the pricing of licenses of palo-alto, threat prevention, URL filtering and any other required licences.

PA-VM sysd_construct_sync_importer

We got a customer that runs into this issue recently, it's a known issue (not public) for versions 11.0.0, 10.2.3, 10.2.2-h1 (and also to us 10.2.3-h2, 10.2.2-2).

When you run into this, means that there's a hardware issue, please go to TAC in order

Content version not getting update in XDR after endpoint is in connected state

Endpoint XDR Agent is in connected state why the Content version not getting update

Domain blocked

Apologies, I am new to the Palo Alto community and not sure which board to post. I am with an ISP support team. We have a financial institution customer whose email for certain notifications are not being received. The technical support for the bank

Firewall security policy match criteria query

Hi,

We have a security rule set up to allow voip traffic from A to B but limited to certain ports.

We are see an allowed traffic that matches the source and destination but however has a port number that is not in the list of allowed ports, with

Global protect split tunnel setup

Hi

I have 8.1.5 on the pa and 4.1.11-9 client

I have setup the gateway for video traffic exclusion, and selected 

youtube-streaming

netflix-streaming 

But a simple test shows utube still come over the tunnel address

I want to allow MS Teams t

Windows DC 10036 Error

The server-side authentication level policy does not allow the user Domain\pafw SID (S-1-5-21-3296291719-1816596347-2220831235-9844) from address 192.168.*.* to activate DCOM server. Please raise the activation authentication level at least to RPC_C_

Error installing dynamic update Apps

Hi,

We are trying to install "Apps&threats" version, but we are receiving an error. We tried to do a rollback version, install a new one but always we have the same error. Its not possible to delete that version by WebUI. Any command to delete app&th