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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Does enabling Packet Capture on Security Profiles degrade system peformance?

Does enabling Packet Capture on Security Profiles degrade system peformance?The client has 3 5050's, one placed at each of 3 different sites. Are there any other costs or limitations assosicated with enabling this feature? Is single-packet or extended-capture preferred?Does Palo Alto have any best practices around this feature? Thanks.

vsolwazi by • L1 Bithead
  • 7438 Views
  • 6 replies
  • 0 Likes

Panorama logs missing beofre a date

Hi, We have 2 FWs sending logs to Panorama. We see the logs in Panorama after 3 January but not the logs previous this date. Why??? we havent done anything in Panotama for not to see this previous logs. Regards, JC

Time for URL category changes

Hi,Is the standard period for URL category changes approximately 1 business day? I thought this was the approximate turnaround however I have had 2 request exceed this time frame. Is there a fater method than using Palo Alto Networks URL Filtering - Test A Site or manual whitelisting? Thanks.- Tyrone Smith

tyrone by • L0 Member
  • 5305 Views
  • 5 replies
  • 0 Likes

Resolved! Not showing interfaces in service route configuration

Hi, I have a firewall in which i am not able to change the service route configuration for Email service, when i click on the email service i see only three choices : MGMT, Default and Any though that when i click on any service i can find all the Dataplane interfaces. I tried to do this via CLI but same result. If i selected interface= Any ...

Resolved! Client certificate profile with two CA (Globalprotect)

Hi, We have PA-5050 version 6.0.7 and GlobalProtect cliente 2.3.3 (we also test 2.3.4). We have created a client certificate profile with two CA certificates, a portal configuration with this certificate profile and a gateway configuration with the same certificate profile and authentication against certificate's local database. When we try to c...

JRSanch by • L1 Bithead
  • 2456 Views
  • 1 replies
  • 0 Likes

Monitoring profile troubles - Dual ISP

I got a TAC with PA opened for this one but wanted to ask the community if you've experience this one. The problem is when the PBF kicks in (disabled primary circuit) the primary circuit traffic immediately fails over to the backup ISP. I've adjusted the fail-over monitoring profile interval's and the threshold but neither seem to have an affe...

treese by • L3 Networker
  • 2866 Views
  • 2 replies
  • 0 Likes

Minor feature request - Move up/Down rules in GUI

Hi,Minor thing.. but maybe something for a future release down the track?..When you create a new rule (or want to re-position existing)and click 'Move'.. instead of just up or down.. allow a line number to be entered in the dropdown.and have the rule move directly there!This way one may position the selected rule exactly where they want it.. in ...

VicPark by • L0 Member
  • 3108 Views
  • 2 replies
  • 1 Likes

Resolved! TSM backup and app override

Is configuring app overide for backup traffic like TSM best practices? TSM is always our biggest talker on all our firewalls and we know this traffic. It seems to me we wouldn't want the fw to inspect it all the way through layer 7. Please provide some feed back and if you agree, an config example would be greate. We have a few TSM servers a...

treese by • L3 Networker
  • 5045 Views
  • 4 replies
  • 0 Likes

PA-500 Boot Time being slow

I have (3) PA-500's, and the one thing I have noticed on all of them, is that it takes up to 10 min. to boot. It takes 15 min or longer if there is a new release being installed. What does the PA use for storage, and why does it take so long in this age of SSD and fast boot times? Under the hood, it looks like it's running a customized ver...

Resolved! Way to ignore dependency warnings?

We have setup a general web browsing policy and users were being blocked from viewing github. We allowed github-base to the policy and commited it. They can now view github without any issues but every time we commit we recieve a warning "Application 'github-base' requires 'ssh' be allowed." . We do not want to allow ssh outbound without limi...

ACESJosh by • L1 Bithead
  • 11700 Views
  • 10 replies
  • 0 Likes

Draytek Vigor - Site to Site VPN

Hi there,I'm looking to setup a few site to site VPNs using a PA2020 at our HQ site with Draytek Vigor 2830n routers at the other end. We have fixed IP addresses on the other end so I don't need to worry about the issues with dynamic IPs. I was wondering if anyone has experience with setting them up and if they had any issues getting them up and...

UKRB by • L3 Networker
  • 5544 Views
  • 2 replies
  • 0 Likes

FQDN Address Object wont resolve

Hello, I am trying to setup a U turn NAT that runs so that any system trying to contact time.apple.com using the NTP protocol will be rerouted to an internal NTP server. We do not allow NTP out and iPhones and iPads ignore DHCP settings for the NTP server. I have created the NAT rule and when I input the destination as an IP address (not an ...

PhilH by • L2 Linker
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  • 9 replies
  • 0 Likes
  • 24336 Posts
  • 124 Subscriptions
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