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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Hardware warenties

do I check hardware warrenty status? I have a list of Serial number for Hardware and want to check when the current warrenties expire.

Resolved! Escalation process for Customer's with Premium Partner Support

Folks, As I had mentioned in a prior technical discussion, this is the first time I am working with a 3rd party Partner for support of mission critical equipment. In my specific case Ingram Micro is my direct support contact for my Palo Alto firewall. I have identified a bug and it continues to be of issue for us. It exists on the Preferr...

Resolved! Discord voice chat no longer connecting after PA-440 install

Hi all, I recently added a PA-440 to my home network, everything seems to be working fine with the rules I have set up (Just allowing all from the internal zone to the external zone at the moment) however Discord voice chats fail to connect. I took a look at the traffic logs and saw a lot of packets "aging-out" so I changed the timeout of what I...

Asymmetric Routing - Palo Edge Firewall Active/Passive to Nexus Core

We have (2) equal cost L3 links from our Nexus core switches to an upstream Palo edge firewall HA pair, active/passive. On the firewall, this is an aggregation ethernet with layer 3 subinterfaces defined. There is an SVI on each Nexus switch for routing with a layer 2 port-channel to a breakout switch in between the firewall and core, and we ar...

Do I need an edge router in front of my Palo Alto?

having a general discussion about architecture with a colleague and after thoughts from a wider audience. By deploying my Palo Alto in an Active/Active pair I can connect my firewalls directly to the ISP/MSP and use BGP to control route traffic. My colleagues suggestion was it still needs the CE router where you can apply a simple zone based...

M.Gannon by • L1 Bithead
  • 2528 Views
  • 2 replies
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Error local-inline-cat unexpected here commit

Hi team Currently, when I try to perform a confirmation from Panorama, I receive this error on the passive node, while the active node performs the confirmation correctly. I didn't do upgrades recently Validation Error: vsys -> vsys1 -> profiles -> url-filtering -> XXXX-> local-inline-cat unexpected here vsys -> vsys1...

Alpalo by • L4 Transporter
  • 1806 Views
  • 1 replies
  • 0 Likes

Resolved! TAP ports how many?

I have 4 TAP ports configured and need to add some more. Is there a limitation how many TAPs interfaces can be set up? I haven't found this info in community or the guides. Thank you,Ted

treese by • L3 Networker
  • 4903 Views
  • 4 replies
  • 0 Likes

URL Category Change Request for www.intusjuntsparlament.com

Subject: URL Category Change Request for www.intusjuntsparlament.com Dear Palo Alto Networks URL Filtering Team, I am writing to request a category change for the following URL: URL: https://www.intusjuntsparlament.com/chat Current situation: This website is being blocked by Palo Alto firewalls, preventing legitimate users from accessing our ser...

Re: How and Why to Accept Solutions

I am facing this when i try to login with default password- admin and admin. i have vm kvm serious 30 days trail series. need support and help 'cfg.general.need-acknowledgement-to-login': NO_MATCHES

Resolved! Does User ID Agent 10.2.4 compatible with PAN OS 11.1.13?

I’m planning to upgrade my PA-440 from PAN-OS 10.2.8-h3 to 11.1.13. Based on what I’ve read, PAN-OS 11.1.13 is not compatible with my existing User-ID Agent version 10.2.4. I tried upgrading the User-ID Agent to version 11.0.3, but I encountered an error saying “The RPC server is unavailable.” Previously, there were no issues when using User-ID ...

account activating

I did not activate my MFA, and now the link is not working. any idea what to do ?

amr by • L0 Member
  • 2390 Views
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Multiple High/Critical Alert Detected via Port 18264 | Possible FP

Hi , i would like to seek clarification clarification regarding a threat detection observed on our Palo Alto firewall, which we believe may be a false positive. During our review of the threat log, we noticed that the detection from below source and destination via port 18264 references several filenames as win.ini, fake.cgi, note.txt, jhjr60x...

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