General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by Community Team Member
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Resolved! PA 220

Got a question. I'm seeing a red light on ALM ( icon) on our PA 220. I did some research and it says that ALM (Application and Threat Content Updates) indicator of a Palo Alto 220 firewall, it typically indicates that there is an issue with the firewall's ability to download or install the latest content updates as per our Local IT the netw...

weezy by L3 Networker
  • 3184 Views
  • 2 replies
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Resolved! IKEV2 Errors in Log

On my PA-500 and PA-820's when I have a IKEV2 tunnel I tend to see this alot. Both of these are running 8.0.10 'IKEv2 SA negotiation is failed. received notify type TS_UNACCEPTABLE Trying to figure out what is causing this. Anyone have any ideas

gzygadlo by L1 Bithead
  • 49997 Views
  • 6 replies
  • 0 Likes

Windows-Remote-Management & Implicit Use of Web-Browsing

I need your help with understanding this. We've got a rule that was intermittently working. We built a rule around the use of "windows-remote-management" which is using the standard port of 5985/tcp. The rule is a service "application-default" rule. When we look through the logs we see that some of the traffic that should be matching this...

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CVE-2025-14847 MongoDB Server Bulnerability

A MongoDB vulnerability (CVE-2025-14847) was recently disclosed. We would like to verify whether Palo Alto Networks NGFW and any other Palo Alto Networks solutions are affected by this vulnerability, and if so, what mitigations or updates are recommended.

JunSuLee by L0 Member
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  • 1 replies
  • 1 Likes

Trying the DNSProxy feature for Static Response

Hie, Situation - Wanted to kaminsky the DNS Responses for my client from the FWComplication - None of the dig are responded Need your help on this? Client Requests for Promise/Spoofed IP keviv@keviv-VMware-Virtual-Platform:~$ ifconfig ens37ens37: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500inet 192.168.21.21 netmask 255.255.255.0 ...

ocpfn4 by L0 Member
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Cloud NGFW Credits issue

Hello All,I recently purchased Cloud NGFW for azure and purchased paloalto credits as well.my Azure NGFW shows as PAYG ( Pay us you go) instead of showing license with my credit.is it possible to change my PAYG license to credit based.

M.vyas by L0 Member
  • 3110 Views
  • 6 replies
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licence

Hi.My license expires today.I got a new one, but it's for one month, not a year. Why wasn't my license renewed for a year?

SilverFort compatibility with Panorama VM-Series

Hi All, PAN-OS10.2.13-h5 SilverFort compatibility with Panorama VM-Series.When Panorama administrator login via LDAP authentication profile is tied to Silverfort, there seems to be an issue with access.After removing Silverfort authentication seems to be ok, please advise if there are any compatibility issues known for these 2 devices. Kin...

Problem with downloading PAN OS

Hi everyone, I’m currently having trouble downloading PAN-OS from the Palo Alto Networks website. In about 2–3 months, I’ll be starting a role as a Network Administrator in a small company where Palo Alto firewalls are already in use. To prepare myself properly, I want to build a virtual lab and practice in advance — configuring interfaces, zone...

Resolved! WTH is process 'touch' and hwy is it showing zombie?

Running show system resources, I see multiple instances of a process called 'touch' showing in a zombie state. I haven't been able to find anything about this process or what it does. Does anyone have any information on this? bmax@fw-ab-a(active)> show system resources top - 10:19:01 up 289 days, 14:35, 1 user, load average: 1.08, 0.84, 0....

bmcn678 by L0 Member
  • 4203 Views
  • 1 replies
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HS Code and ECCN for PAN-PWR-50W-AC

Hello, we need the codes and numbers for above mentioned Power Supply. Is there a general doc,where all PAN product are included.Older links to such a doc failed. Many thanks.

djk_BG by L0 Member
  • 966 Views
  • 1 replies
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User-ID mapping log is empty

I have setup all required steps, for user id mapping using user-id agent. the agent is working, I did all required configuration as per the guide line, and it is connected but the log is still empty the user-id agent log is working and have the data. but from firewall side it is not.

Tqpharma by L1 Bithead
  • 3267 Views
  • 2 replies
  • 0 Likes
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