General Topics

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! Global Protect and HIPS

We have setup Global protect and are able to connect to our network.

Once we add a HIPS profile all the traffic gets denied. The only setting in the HIPS profile is the OS is microsoft.

We are currently using Software version 5.0.6 and global protect 1

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Resolved! Palo Alto cant filter users in a group

Hi,

I have a PA2050 v(4.0.11) and PAN-Agent for ldap users and groups. I have created a a group in my Active directotory and i configure a policy for this group but i try to check this policy with one user in this group and firewall dont let me passtr

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Resolved! user-id agent commit issue

Hi team,

I have got issue when trying to commit our configuration on User-id agent.

User-id agent can not to connect AD without commit.

Who have an experience of this, please help.

BR

Maximum latency between HA peers?

Whats the maximum latency allowed for HA peering links (e.g HA1 control and HA2 keep-alive) between devices setup in active/passive HA pair?

i.e based on the latency can determine the approximate distance that HA pairs can be physically separated.. 1K

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Site-to-Site vpn and NAT

Hello,

I have one vpn configuration question, I hope somebody can help...

I am configuring vpn site-to-site in my site PaloAlto, other site is not important in this case.

I am making source and destination NAT for the traffic that is used for vpn. The p

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Resolved! Wildfire query

How long will wildfire do the analyze malicious behavior?

Resolved! Policy with "Log at Session Start" option - how to find it?

Hello

I have about 100 polices on my device, some of them has "Log at Session Start" option enabled. Is it posisible to find it from the CLI ?

I have very little skills in CLI so please give me the whole CLI command.

I realised that my weekly reports ar

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Panorama: migrating between a failed and replacement device

Hi all,

I am running Panorama with two PA-5020s which belong to one device group. The policy for this group applies to both or either firewalls, depending on zones (basically, this is a non-HA pair on two Internet links). One of the 5020s has gone int

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How Long to Update Firewall from Panorama

I changed a zone in a policy from Panorama but the change doesn't show when in the context for the particular device. Did I miss something? How long for that change to show up?

partial commits causing allowed RTP flows to change to discarding?

We are seeing a strange issue with our 4020s (running 4.1.8h2 right now) where, as far as we can tell, partial commits are at times causing some kind of HA event that, at times, causes some already-established RTP streams that are allowed by the poli

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How to skip CaptivePortal for one device?

Hello

As you can see on this forum I have some configurations problems with CP.

In the zone where I have CP enabled I have Minolta BizHub c220 device (with static IP 192.168.3.251). This device has scan to email features. After I enabled CP for this zo

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Script for user agent xml api

Is there a script out there yet that someone has written to send user info to the user-agent api?

Resolved! Captive Portal

has anyone got configuration for captive portal on and incoming untrusted public ip nat to private internal address.

i need to authenticate incoming connections before they reach the internal server address.

under captive portal I have the source as t

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Resolved! problem with groups in user-id mapping

hi,

i have a problem with using groups (from windows active directory) in security rules.

on our windows active directory i have created a new group fw_finance. we use the PAN user-id agent to get the mapping from ip to user. i mapped this group on our

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DNS Proxy

Can i use the DNS proxy feature for all external queries for our public sites?

external user queries for www.mydomain.com - instead of our DNS servers replying, could we have the PA do it instead?

So we can list out all our public domains and only thos

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