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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Automate adding certificate to TS agent

Hello, I am trying to automate the configuration of the certificate part of the ts agent . My problem is to automate adding the certificate private key password in the ts agent. I have the certificate part filled in with registry keys but i have this error message when i try to launch the PanTaservice : 01/31/23 17:18:24[Error 341]: Query pass...

CHARRIER by • L2 Linker
  • 3668 Views
  • 4 replies
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Resolved! Scheduled reports not working

Hey folks. I have setup some scheduled, custom reports on one of my newer firewalls to email me daily - but the report attached to the email is coming out empty every day. I know the custom report works - if I run it manually, it returns results and I can see them - but when it's run for the daily email, it's blank. I've got *exactly* the same s...

darren_g by • L4 Transporter
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  • 4 replies
  • 0 Likes

Resolved! Asscess denied (Live community)

Hello there, is there any way of accessing this link data? http://live.paloaltonetworks.com/docs/DOC-4692 currently, I am been denied access. thanks a lot

Shadow by • L2 Linker
  • 2066 Views
  • 1 replies
  • 0 Likes

Resolved! Failed to install version 10.0.0 type panos

Hi LiveCommunity, I'm trying to upgrade my firewall from version 9.1.15-h1 to version 10.0.0. But when I click on install I get this error : Failed to install 10.0.0 with the following errors.SW version is 10.0.0Error: Minimum disk size for upgrade is 60GBFailed to install version 10.0.0 type panos. The problem is that from my point of vie...

eallieri_0-1675093994144.png
eallieri by • L1 Bithead
  • 4883 Views
  • 3 replies
  • 0 Likes

SA of the tunnel is Active

Hi Team,Can anybody tell the meaning of "What it means if the SA of the tunnel is up "?, Does it mean there is live communication in the tunnel.

Sujanya by • L3 Networker
  • 5622 Views
  • 8 replies
  • 0 Likes

User authentication errors with Active Directory

Hi, We have a problem with a FW Paloalto: Model: VM300 We have had to upgrade the functional level of our Microsoft domain and update security patches of our Domain controllers on Windows 2012R2. As of this moment we are receiving in the domain controllers the following error:"The server-side authentication level policy does not allow the user C...

Alpalo by • L4 Transporter
  • 17758 Views
  • 5 replies
  • 0 Likes

Static route path monitoring doesn't recover

Configured the path monitor on my primary ISP route per this guide, https://docs.paloaltonetworks.com/pan-os/8-1/pan-os-admin/networking/static-routes/static-route-removal-based-on-path-monitoring.html# It worked great when I unplug the cable from the primary ISP CPE. The default route went to the back up ISP. Problem is the primary default rout...

Resolved! Log Forwarding

Hey, I'm using PaloAlto PA440 and I'd like to forward logs to syslog, but I don't use dedicated management (MGMT) port for administration. I configured log forwarding, but it does not work. Do I need to use dedicated management port to send logs? Is it possible to configure log forwarding on any port? Thank You!

yonkerro by • L0 Member
  • 2015 Views
  • 1 replies
  • 0 Likes

Log collectors Incoming logs per second capacity

In a log collector group, we have two log collectors and redundancy enabled option is turned on. This results in the incoming logs per second capacity reduced to half. However, wanted to confirm that in order to use the incoming logs capacity of both the log collectors optimally- should we change the preference list on the managed devices so th...

Global protect client to access IPSEC peer networks.

Hello - my query is that "Is it possible for Global protect client users of HO to access the resources located at branch office over IPSEC tunnel? We have 3 branch locations configured Site to site IPSEC tunnels. Since I created a access rule in HO for the same but no success. Please suggest

amar by • L1 Bithead
  • 2751 Views
  • 4 replies
  • 0 Likes

Amazon Video Not Playing

I'm running PanOS 9.0 on a PA220 and noticed a couple days ago that Amazon Prime Video wasn't playing on any of my wireless devices. However, it would play on a desktop or laptop through Firefox. After a few troubleshooting steps and Google, it seemed to me the difference was in the actual player itself. I enabled "Allow HTTP partial response...

JacobAn by • L2 Linker
  • 7834 Views
  • 5 replies
  • 2 Likes

VM Home LAB issues

Hey All looking for some help on a VM Palo that lives on a dedicated ESX box See attached diagram sorry if its confusing ISP modem(192.168.10.1) --Palo WAN port ether1/1 using sub interface ether 1/1.10 (192.168.10.3) Switch (VLAN1 192.168.10.2) --> Palo LAN Port on eth1/2 using sub interface eth 1/2.10 (192.168.10.4) A machine on 192.1...

Slowness Issues After applying Zone Protection to Inside Security Zone

I recently discovered that my configured Zone Protection Profile applied to my Inside Security Zone was the root cause of my very slow https download speeds. I came to this conclusion after I had noticed that with the Zone Protection profile applied to the INSIDE security zone, it would take a 3.5 gbps file 6 hours to download; however, after re...

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