General Topics

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Closing account in LiveCommunity

Hello, any suggestion on how to reach out admins to request closing my account on https://live.paloaltonetworks.com/ Thanks

Solarwinds Query

Hi All, We have a problem with the report data on Solarwinds. We are running a multi-vsys Palo Alto 5220 with bgp connectivity to a router and need to run bandwidth reports on all vsys. All Vsys have at least 2 BGP Peering for inside and outside on 2 AE's, each assigned a particular Vlanif. All reports seemed to look good but one person is sayi...

How paloalto security roles work

Hello Everyone I want to know about Paloalto security roles. I mention the problem I have In our system, there are many roles for internet access. All roles are assigned with active directory groups.A user can have one or more internet roles.For example: One user can have both "low internet" and "social internet". And the url filter of each one ...

Global Protect VPN - Mac OS Ventura

Hi Trying to install the VPN product GlobalProtect-6.1.0.pkg onto a M2 Laptop running Ventura. I get the Installation failed message and to contact the software manufacturer for assistance. Any ideas why it wont install? have admin rights as well.

Threat alert emails

I see threat alerts as critical but no words of block. Are these still getting thru even if flagged as an alert? How do I verify or change to alert and block?

Flow group IDs

In PAN OS show running resource-monitor ingress-backlogs assigns a group-ID to each session consuming more than 2% of packet buffer. I am looking for way to identify what these group-IDs map to on PAN OS e.g grp-id 2 refers to flow_slowpath. Is there way to list all such mappings ? Thanks Karan

Resolved! How to add address from .json file

Hi I need to whitelist some ip address and the Service provider has provided me dest. address in .json file IP addresses for the firewall allowlist - Genesys Cloud Resource Center (mypurecloud.com) How can i add these address from .json files to my object>Address? I have created 2 EDL(for AWS and Goolge). and created policy suing the EDL. i...

Resolved! Delete VSYS configuration

I have a VSYS on my PA-5050 which is no more required and needs to be deleted.What steps needs to be taken for this?Is it unassigning all the interfaces in that , deleting all policies etc or do we have a proper step by step thing for this?Thanks all in advanceRegardsVaibhav

VRRP with Cisco router LAN interface

My default branch configuration, the WAN router is the default route for the client devices on the LAN. Lets say 10.10.1.1/24My firewall is the default route of the WAN router, lets say 10.10.1.254/24.Cheap layer 2 switfh on the LAN, so no L3 routing option there.In the above setting, clients send all packets to WAN router, Internet traffic is ...

Move/clone/copy from FW Local Policies to existing Device Groups

Clone or move FW Local Policies to Device Groups Hello good afternoon, as always, thanks for the collaboration, time and good vibes. I have the following question. Due to bad practices some admins have made changes and added local policies. The Firewall in HA has its device-groups where there are a large number of policies, ie most, almo...

SAML for direct login on many firewalls

I got SAML working fine with Okta for Panorama. Very nice. Next, I have "many" firewalls which are managed by Panorama, and I find myself directly logging in to them frequently enough that it would be nice to have SAML for that too. (Context switching from Panorama to firewall would good enough to make me not care about direct login SAML but ...

Traffic hits on the ruler but does not show on the monitor

Hello,I have a problem in paloalto and is that I see that a particular rule increases hits but does not show the traffic in the logs, however, everything is configured to see it, if I see, the start and end of sessions but in the Fortigate in front of me I see much more traffic with that particular origin and destination. any help? Best regards.

Resolved! BPA Check Points

Dear All, Is there any document showing how to Implement BPA ? Thanks

Resolved! Looking for some advice on Licenses

Hello All, this is just a question to see the best approach, bear in mind this is not a tech question. OK in advance apologies for the next line. Our company is a gold partner for Cisco. However, we also support Palo Alto. I am a consultant for PA and noticed there are few products of which I do not have knowledge. As a partner, we could sell th...

Resolved! Dataplane issue

Hello i have 2 Palo Alto in HA Mode Active/Passive and yesterday the Active when down and i lost all the LACPs ,then i start to troubleshooting to see the cause and i found thiscould you tell me if is this bug issue or interface issue please ? 18/11/2019 16:09:23 ha ha2-link-change 0 general critical All HA2 links down18/11/2019 16:09:23 ha sess...