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General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by • Community Team Member
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Resolved! Log Collector question

Please explain:

 

Panorama must be running the same (or later) software release as Log Collectors but must have the same or an earlier content release version:

  • Software release version
    —If your Panorama management server is not already running the same o
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Resolved! Encyrption domains / proxy ID

Hi,

 

I am new to setting up VPN tunnels from Palo Alto to a 3rd party firewall and I'm unsure how to setup the proxy IDs for the tunnel config. On the local side I have 9 x /32 addresses and on the remote side there are 7 x /25 subnet addresses. Do I

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NTP sync to server 0.pool.ntp.org failed

Hello all,

 

we run an upgrade on our Panorama to 9.0.7.

Since a few days, I'm receiving this warning:

 

NTP sync to server SERVER failed, authentication type none

 

Same message for primary and secondary NTP server.

I switched from internal to external NTP

...

Trying to install Global Protect VPN client

Hello All..

I am trying to install the GlobalProtect VPN client on a Windows 10 box and am having difficulties.

The machine already has the Cisco AnyConnect client on it.

The install seems to complete OK, but when I try to connect with the client it nev

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sparker by • L0 Member
  • 4674 Views
  • 4 replies
  • 0 Likes

Panorama upgrade failing 9.0.5 to 9.0.8

I am getting below message at around 70%

 

 

Operation
Software Install
 
Status
Completed
 
Result
Failed
 
Details
  • Failed to install 9.0.8 with the following errors.
  • SW version is 9.0.8
  • Installing [content ] into partition "pancfg"
  • Nothing to install into /mnt/swm
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raji_toor by • L4 Transporter
  • 2944 Views
  • 2 replies
  • 0 Likes

Globalprotect, unable to connect

Hi, I am not a techy person but I have to install Globalprotect in order to work from home, the error I'm getting is: Connection failed: No network connectivity. Please verify your network connection and try again.

 

I'm not sure what the problem is. P

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Juliette by • L2 Linker
  • 32808 Views
  • 26 replies
  • 0 Likes

Resolved! RECOMMENDED NUMBER OF USERS

Good Morning Colleagues
I hope you are doing good . May i know the recommended number of  simultaneous users for the below configuration:

  • Firewall Throughput: 5 Gbps
  • Threat Prevention Throughput: 3 Gbps
  • IPSec VPN Throughput: 3 Gbps
  • New sessions per second
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Resolved! Shared Gateway cannot able to mange from Panoroma GUI

Hello Community,

I have Panorama M-500 that managed cluster of PA-5000 with some Virtual System, I use one Device Group for one VSYS.

Now I need to configure the Shared Gateway.

It seems that I can manage the NAT Policy related to the Shared Group only

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Unable to reboot Panorama

An old contractor setup our Panorama and I just tried to update the software.  It says I do not have permission to reboot Panorama.  I am a superuser.  How do I give myself permission to reboot Panorama?

Resolved! Unsupported Cloud Type For Remediation

Given the Prisma Cloud SaaS, I am trying to create my 1st custom policy to detect and remediate overly permissive SecurityGroupIngress rules in AWS cloud.

My RQL below is valid and returns a half-dozen or so results...

event where cloud.type = 'aws' AN

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TommyHunt by • L3 Networker
  • 3349 Views
  • 1 replies
  • 0 Likes

Resolved! SLR Report - Get stats-dumb

Hello @all,

I would like to get a stats-dumb file which will be later used to generate an SLR report.

Since the timeframe (1 Week) via the PA GUI is not long enough for us, I use CLI with the following command to generate the file:

 

tftp export stats-du

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husetech by • L2 Linker
  • 8960 Views
  • 4 replies
  • 0 Likes

GlobalProtect dns dynamic updates

We deny DNS outbound except for domain controllers.  I noticed a lot of denied DNS entries on the firewalls for users coming through globalprotect.  Looking at the packet captures, the traffic is destined to the domain name's public name server ip ad

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MikeC by • L3 Networker
  • 6505 Views
  • 7 replies
  • 0 Likes

Email Scheduler Not Working Consistantly

Hey Everyone,

 

I am running into an issue where custom reports that I have built that are sent on a daily basis aren't being sent consistently.

 

I have 3 different Email Server profiles being used in four different Email Schedulers sending two differen

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Palo Also email.jpg
Palo Also email 2.jpg
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