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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4111 Views
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Resolved! PAN-OS 9 Browser Issues

Hi community, after upgrading Panorama M-200 to PAN-OS 9.0.5 (due to bug fixes) we only can access panorama via Firefox.Opera, Chrome and IE see the login page, the login is successful, but after redirecting to the dashboard, the url is stuck with <ip>/? and the load-page is ready. Clearing the browser caches, navigating to <ip>/debu...

Chacko42 by • L4 Transporter
  • 6590 Views
  • 2 replies
  • 0 Likes

Resolved! Engine error after reboot

My Minemeld system is failing to start, giving an engine error. The last it,e in the log is 2017-11-18T17:38:06 (2843)launcher._run_chassis ERROR: Exception in chassis main procedureTraceback (most recent call last): File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/launcher.py", line 53, in _run_chassis c.config...

deanm by • L2 Linker
  • 6675 Views
  • 3 replies
  • 0 Likes

Recommended User-ID settings

I need some help understanding the recommended settings for Pan-OS agentless User-ID. First, here are my current enabled settings.Server Monitor tab: I have "Enable Security Log" checked. Server log monitor frequency is 20, server session read frequency is 10 Client Probing; enabled and set to 20 min Cache: User ID timeout is enabled and set ...

ce1028 by • L4 Transporter
  • 12566 Views
  • 5 replies
  • 0 Likes

Resolved! HA suspend state warning message

We were testing our HA fail over,we suspended primary and failover happened,we then suspended secondary thinking it would fall back to primary,however primary was still suspended,so it caused an outage. We understand it was a human error but We were just wondering palo does not give any sort of warning message (like you are about to suspend both...

Global protect-DNS

Good afternoon/morning/evening everyone, I have an interesting one:I have a group of offshore developers and I thought about setting up a few access routes, doing split tunneling, however the problem is that my DNS being pushed for the agent is my DNS, so they can reach my DNS records, but when they want to reach sub-domains or domains configure...

TS Agent not working for Windows File Explorer

Hi! We found out, that it is not possible to track the user when he starts a Windows-File-Explorer via Citrix. Source-Port is used from the System-Context and not from the User-Context.This behaivour is confirmed by Palo Alto, and it seems to be similar tohttps://live.paloaltonetworks.com/t5/General-Topics/TS-Agent-no-port-mapping-when-using-win...

EDL list used in policy has no valid entries

Hi Community.I have configured PA to fetch EDL of type IP addresses from EDL link "https://panwdbl.appspot.com/lists/ettor.txt" for blocking tor. I am able to see that the list is getting populated. But occasionally I am getting below warning while committing other configurations,EDL <name> used in policy has no valid entries I am running ...

Resolved! Credential submission detection with SSO

Hi, Anyone knows if Credential submission detection works correctly with users that introduce the credentials via SSO in several webs?the firewall is capable to identify every time the credentials were submitted on a new web via SSO? I didn't find any mention to SSO in Credential submission detection and I have the doubt. Thanks in advance!Alberto

Where do I turn this off?

 Getting a warning every time I hit okay on an interface that I already know has management enabled is irritating. Where do I turn this pointless warning off in the settings?

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Push Public IP's down via Global Protect

I have a possible need to push some of my public IP's down through my Global Protect clients. Meaning an associate at home will hit my public IP via GlobalProtect and not from the Internet side. Can this be done... Or is it a bad idea in Palo Alto Land?

Network slowness after changing the fw

Hi, We have change a PA3020 devices cluster, with a PA3220 cluster. After changing them we are having slowness issues in the network. After doing some troubleshooting we have seen that the issue is with SMB and also with the Internet connection. If we do a failover it seems to work better but it still is slow. The configuration is the same as th...

Connections Per Second Per host?

Has anyone found a way to see a hosts generated connections per second? In other words we want to hone in on a specific host and see the CPS being generated in either a live or post event. All I have found so far is global cps (show session info) Thank you

Cisco ACI plug-in Synchronize Error

We have completed the installation and integration of the Cisco ACI plug-in to our panorama environment. We have found that on 2 of the 3 APIC clusters we are tied into for 3 different fabrics we get the following error on synchronization.'State of ACI fabric is currently changing, unable to retrieve tags. Will try again next iteration." My only...

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snmpd crashing even after manual restart

Hi there, We have 2 PA-3020 in our environment working as active/passive.Recently after upgrading to PanOS9.04, both boxes are presenting issues with the snmp daemon. At first the problem was easily fixed with manual restart of process, and than became a weekly problem, but now the process last a few seconds before crashing. [Last logs before sn...

UNIRIO by • L1 Bithead
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  • 3 replies
  • 0 Likes

Global Protect Doesn't connect to Portal. It connects to my WIFI instead

I have installed GlobalProtect,Version 5.0.3-29. All my colleagues are able to connect. Here are the steps:1. Install Cert in CertStore.2. Download GlobalProtect agent for 64 bit.3. Now when trying to connect to Portal. It doesn't throw any error but connects directly to my wifi. It displays "Not Connected. You are connected to ''Wifi Name ". Ha...

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