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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Apple MACs and Global Protect VPN identification?

How are you identifying Apple Mac devices/making sure they are part of your organization before letting them connect through Global Protect? We have an MDM - that joins our MACs, but the User ID-MDM integration is proving to be a bit more difficult than I had plannned. Are most of you using a certificate that is exported to a machine, and or...

Sec101 by • L4 Transporter
  • 4661 Views
  • 2 replies
  • 0 Likes

UDP Sessions Discarded (DUO timeouts)

Anyone experience any issues with 2FA timing out occasionally. For example, we have a weird situation where the 2FA integrated with DUO is working fine but after a week or two suddenly all users stop getting the push notification. Looking at the PAN logs, we see a discarded session and as soon as we clear that up, everything starts to work norma...

saadm204 by • L0 Member
  • 2890 Views
  • 1 replies
  • 0 Likes

SSL Decryption: SHA1-Intermediate certificate gets decrypted, even if not allowed to

Hi paloalto community, I tested my new ssl decryption rules against the badssl dashboard ( https://badssl.com/dashboard/ ).So far it looks good. Unfortunately the check for sha1-intermediate doesn’t pass. Our PA-850 (Firmware 9.0.5) does create a secure connection to this site for the client ( https://sha1-intermediate.badssl.com/ ), even I conf...

2019-12-30 14_17_20-pa-1.png
2019-12-30 14_17_08-pa-1.png
2019-12-30 14_16_37-pa-1.png
mrkskhn by • L1 Bithead
  • 6963 Views
  • 4 replies
  • 0 Likes

Resolved! How to block malware getting executed?.

I would like to block malware files. On my gateway firewall, what filetypes should I block? . If I block only exe/DLL files getting dowloaded, will it help to avoid final malware getting executed ? What I would like to understand is, even if I allow communication with Command and Control (C2) servers, if I block executable/dll files, will it re...

Raja3000 by • L0 Member
  • 6270 Views
  • 5 replies
  • 0 Likes

what do we exactly mean by threat prevention throughput of firewall ?

Hi Experts,I am always in doubt when someone asks how much PA 220 can support as far as throughput is concerned.In datasheet there are 2 throughput , firewall throughput ( 560 Mbps) and threat prevention throughput ( 260mbps).Customer has line of 2 active links 80mbps each ( 80*2 =160 ). Someone please explain what is exactly threat prevention ...

Palo Alto Support Going down hill

Is it just me or is Palo Alto Phone support going down hill. It use to be when you called within 15 min you had a tech but over the last 2 years its getting worst to get a human on the phone and opening a ticket online is no better. I opened a ticket as a Sev 2 and got a is this issue resolved request from the tech with 0 Troubleshooting from th...

Resolved! Routing by country/region.

Ok, Palo Gurus - I'm fairly new to the platform, but learning as quickly as I can. As best I can tell, although Palo maintains lists of IP ranges associated with countries - "Regions" (Great!), these can only be referenced in security policies (Stupid.) I tried referencing Regions both in the Static routing section of the Virtual Router (nope) ...

Decryption changes v9.0.4

We upgraded the firewall to v9.0.4 from 8.1.11h2 this weekend and came in to our hosted exchange / outlook profiles failing to load. I added the mail host server in the do not decrypt policy and a percentage of the users reported services normal. It was not until I disabled decryption completely until the entire network started working consisten...

Millette by • L1 Bithead
  • 3307 Views
  • 1 replies
  • 1 Likes

Zone mapping in SDWAN

I find this document below hard to follow or understand. Can someone explain it to me in simpler terms? For example, suppose I have the following zones already: Trust, Untrust, VPN. What would this map to in SDWAN? What is zone-internal? Is that Trust? Where exactly is that used by SDWAN? https://docs.paloaltonetworks.com/sd-wan/1-0/sd-wan-admin...

BBartik by • L2 Linker
  • 4580 Views
  • 2 replies
  • 0 Likes

Resolved! Configure Global Protect with username and password

Hi, I'm installing Global Protect on multiple windows devices that they are sharing the same username and password to authenticate with Global Protect.I'm trying to configure Global Protect client to add username and password to authenticate during the silent installation. Which means to add the username and password with command after or during...

xsuper23 by • L0 Member
  • 9810 Views
  • 1 replies
  • 0 Likes

Wildfire statistics

Hi, I have a question related to Wildfire: We need wildfire statistics during the year 2019, inspected files, files with malware, files with grayware and files with pishing. Is there any way to collect this info? from PA or wildfire web? I can not find it 😞

BigPalo by • L4 Transporter
  • 2489 Views
  • 1 replies
  • 0 Likes

Data Lake status SNMP monitoring

Hi everybody, we are quite often have a problem with logging to Data Lake. Mostly Data Lake certificate expires and is not being renew automatically, so logs are not being forwarded to Data Lake and XDR doesn't have info. Is there a way, how to monitor certificate status, or dropped logs counters using snmp? (it is drop counter in command debug...

IKE gateway is not allowed

Hi all, I've just installed a PA 3220 and there're dynamics VPNs tunnel. IKEs are up. However, phase 2 (tunnel) aren't coming up. Looking at the logs I see the following logs for all VPNs ."initiate negotiation to dynamic peer from IKE gateway is not allowed" My outside interface is allowing IKE and IPSec, I don't see packets being dropped.

WRibeiro by • L1 Bithead
  • 7872 Views
  • 5 replies
  • 0 Likes
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