General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Ensuring a Safe and Secure Community: How You Can Help

 

Dear LIVEcommunity Members,

 

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

...

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jforsythe by Community Team Member
  • 423 Views
  • 0 replies
  • 2 Likes

Restart appweb in PanOS 7.0.x

Hi,

 

CPU is high because of appweb process. We are running this command debug software restart <PID process appweb>

but its not working in 7.0. How could we restart appweb proccess in PanOs 7

 

Thanks a lot.

Resolved! Self paced training no additional fee?

Hello folks,

 

I am new to Palo Alto products and support.  I've recently started working for a company that is a customer and trying to get training.  My company added me with a support login, etc.

 

I've signed up for the Firewall 7.1 (EDU 101) trainin

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OMatlock by L4 Transporter
  • 2169 Views
  • 2 replies
  • 0 Likes

Resolved! Threat Details

H

 

Hi,

What is Exempt profile here , 

Since severity is informational , Do we need to  care about this ? 

What if we don't want  alert  or any action  if the severity is informational ? 

 

 

Is it good practice just one rule in an antispyware profile ?

 

Than

...

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sib2017 by L4 Transporter
  • 3669 Views
  • 5 replies
  • 0 Likes

Resolved! Feature Request: Change the ARP cache timeout value

Dear Team,

 

We are facing an issue with wake-on lan after migrating the VLANs to paloalto.It has been observed that machines are not able to start by sending the magic packets after half an hour.We could observe that arp table cache is getting cleared

...

Issues and Observations Upgrading to PAN-OS 7.1.7

Hello Everyone,

We are in the process of upgrading our firewalls to PAN-OS 7.1.7, and have come across a number of issues and oddities, and figured
it would be a good idea to create a community post to document them so that they might be a reference fo

...

Resolved! OSPFv3 support for IPv4?

Greetings all,

 

I've been looking over some possible improvements to consider as we're moving our firewall deployment closer to production.  We've got a lot of Cisco equipment through our core along with a switch VSS that runs various VRFs surrounding

...

jsalmans by L4 Transporter
  • 3047 Views
  • 3 replies
  • 0 Likes

PA lost mapping

hi, we are expecting problems with group-mapping. Yesterday we deleted a group from group-mapping profile and suddenly PA lost match in all the rest of groups in this group-mapping profile. we ran show user group-mapping state all and Number of group...

VPN Client, Can't connect to internal zone?

Hi, Good day!

 

I would like to ask what would be the problem,

 

From outside user accessing via ssl vpn (VPN ZONE) below details are working.

1. It can connect / has the ip pool assigned

2. It can reach the internet using the assigned pool.

 

Problem is fro

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Pros and Cons of v-wire

I'm setting up a PAN firewall between our company and our business partners who have direct connections to our LAN.  My idea was to use v-wire but some of our other network administrators say it would be too difficult to troubleshoot.  What are the p

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svanarts by L1 Bithead
  • 3331 Views
  • 2 replies
  • 0 Likes

Commit failing

Running a VM-300 on PANOS-7.0.3

 

When attempt to make a commit (either through GUI or CLI), it hangs at 98%, and then fails.  The commit failure outputs the following:

 

Client sslvpn requesting last config in middle of commit/validate.  
Aborting curren...

mmclimans by L3 Networker
  • 5314 Views
  • 1 replies
  • 0 Likes

API timeouts/Web UI unresponsive

 

Hello,

 

Managment plane stops responding when sending a number of User-ID XML API calls to FW (tried using PAN-OS 7.1.5 and 8.0).

Any API calls during this time either time-out or return 502/504 HTTP responses.

After close to exactly 5 minutes later fr

...

Farzana by L4 Transporter
  • 2174 Views
  • 2 replies
  • 0 Likes

Resolved! GlobalProtect Certificate Prompt

My users using GlobalProtect on Windows are experiencing a very strange problem when they connect with GlobalProtect.   I am stuck on this one, any tips, pointers, or possible solutions are much appreciated.  

 

Usage:

  • Our GlobalProtect clients conne
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certerror.png
mmclimans by L3 Networker
  • 3882 Views
  • 1 replies
  • 0 Likes
  • 23695 Posts
  • 110 Subscriptions
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