General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! Feed / data control

Use Case: Ofice 365 Access Control

What happens if MineMeld deletes all the IPs from a feed, and the firewall sees there are no more IP’s from that feed. Will the traffic be blocked?

What happens on the firewall if there is no data from a feed wher

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Where is feature request form

Where does one go to submit feature request or is this all done thru email to sales?

General question to software updates of Palo Alto Firewalls

Hey guys,

I have two PA-3020 firewalls with 7.0.7 installed.

I want to upgrade to a version of 7.1

Since I have never made an update before, I'm a bit worried about it.

How do you perform updates?

Can I just pick the latest version (currently 7.1.7)

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Resolved! IKE Gateway OK button is greyed out?

I'm trying to add an IKE Gateway on a PA-500 running 7.1.5.

After clicking the ADD button and filling out all the info on General and Advanced Options tab, the OK button is greyed out.

I have a few IKE Gateways set up already and they are working fine.

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EXE file type blocked

Hi,

I've one client complaining about exe file type get block without any file blocking profile configured.

I made sure we remove the whole security profiles from the security rule configured but still got the same.

I got File Transfer Blocked exceptio

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PA-3050 CPU dataplane issue

We have a PA-3050 on softwarre 7.0.8 and are struggling with CPU dataplase issues during normal business hours. 80 % load is shown by dashboard in webgui. Session count is approx. 80 000 when issue occurs.

show system resources follow - only say

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Aboute ACE exam and about the trainings!

Hi All,

I would like to complete my ACE Certification.Can any one share the portal details.

Regards,

Srinivasa

Resolved! PA-5050 Google search engine issue?

Hi Guys,

Having an interesting same time strange problem. Don't think it is Palo issue but decided to post here if somebody has seen the same before. Trust > Untrust traffic NATed to the external interface. All users affected but for test we do have

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Panorama location best practice

I have deployed Panorama in our LAN and plan to manage a global install. Now I realized that remote firewalls cannot reach it until they have their VPN setup (which I prefer to do using Panorama too).

What is the best practice to solve this? Should P

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Download fails at 35mins mark

I am trying to download an ISO from microsoft site. It is around 5.2gb file and it has failed few times now around 4.7gb/35mins mark. Logs shows access allowed. using PA200 7.0.9.

How to Add custom file extensions in PA file extension list?

Hello,

As we are implemeting Paloalto NGFW 3020 in our organization and now we facing a problem. We are implemeting security profiles and we want to add some file extensions which is not listed in PA file extension list. How could we add the

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Resolved! Policy lockdown question

Hi all, maybe obvious question but it there was to lock down a firewall policy to just a particular. Example only John Doe can make changes to Rule#1 and 2

Resolved! Github Pan-configurator tool

Trying to install and use Pan-migrator what does below mean and how does one resolve it

C:\Users\frankcl\Downloads\dev\dev\pan-configurator>git pull origin master
fatal: unable to access 'https://github.com/cpainchaud/pan-configurator.git/': Could n...

GP certificate differences in 2.3 and 3.1

Hi,

We have an internal CA, we have a certificate generated and it is used for GP portal/gateway only, clients are authenticating via usual credentials. Nothing fancy overall. So there are external clients who do not have CA cert installed, so they a

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Resolved! CLI command to disable power supply

Hi

Does anyone know of a command to disable one of the power supplies on a PA5000 series firewall (for the 7.0 software train) please? I need to disable one of the power supplies on a remote firewall and dont have the option of pulling the cable manu

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Discussions

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

Ensuring a Safe and Secure Community: How You Can Help