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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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What is Application Web-Browser in the traffic filter? Does the URL web-browsing application show in the URL filter?

When I look in the URL filter, I see myself going to a webpage with the URL. Than I copy the IP of the URL and look in the traffic log. I see the that myself and one other person has accessed that IP. However the URL Filter only shows that I have went to that URL. The only difference I can see is the Application type on the traffic filt...

MichaelC by • L1 Bithead
  • 5159 Views
  • 5 replies
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Deleting Cortex XDR app...

Hi, I still have an old Cortex XDR app on my MacBook from an old employer that I'm not able to contact. When I try to delete it, I get a dialogue box that says I can't move it to the trash because it's still open. Can anyone help with how I might be able to delete it? Thank you...

DavidP1 by • L0 Member
  • 1736 Views
  • 1 replies
  • 0 Likes

ISC DHCP - threat ID 54314

Hi Palo Alto Teams When can we expect a new/revised signature for this case Is there an issue with threat ID 54314 - ISC DHCP dhclient Netw... - Knowledge Base - Palo Alto Networks P.K

Ha1 is showing down || PA 410 model

We configured ethernet 1/6 and 1/7 as respective HA interface ( Control link ,Data link ) respectively. Both interface are showing up , but in the dashboard only HA2 came up and HA1 is showing Down. Kindly let us know is there any thing we are missing.Firewalls are of same model, same version, same interface type and only Software warranty and c...

Sujanya by • L3 Networker
  • 1527 Views
  • 1 replies
  • 0 Likes

Resolved! PA-220 MIBS Temperatures

I am trying to find the OIDs to monitor temperatues in PA-220's S1 Temperature @ U48 S1 Temperature @ U49S1 Temperature @ Cavium Core Can some one point me in the right direction 1.3.xxxxxxxxx Thank you

Ricky1 by • L1 Bithead
  • 3886 Views
  • 3 replies
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managemt web gui issue

Hi. The https is not being accessed. Policies and IPs are allowed. When I do tcping, it says that the port is closed. I don't have GUI access.

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qmso475 by • L3 Networker
  • 1895 Views
  • 3 replies
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RDP access to private servers behind Palo Alto

Hello, I am new to Palo Alto and I would like help in configuring RDP access to a server in the private network for testing purposes. I have gone through several articles but cannot seem to get it to work. Below is my config. Any help is greatly appreciated. NAT Policy: Original Packet: Source Zone: untrust Destination Zone: untrust Destina...

Linford by • L1 Bithead
  • 9611 Views
  • 5 replies
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Partner portal SSO Salesforce login issue

Hello Please iam facing issue in Partner portal SSO salesforce login for Deal register and so on Whom should i contact for support ? Thanks in Advance Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.

Service outages and notifications

Hello Community, Like most of you, I also got a lot of emails from my firewalls complaining about: Machine Learning engine for PE stopped, please update your content. However I was also notified about the maintenance. You also can sign up to receive alerts of these outages and maintenance. Here is the link for that. I recommend only signing up f...

Auth Process Down?

Seems we can not login top the Cortex XDR portal.. We also can not get to our Support Cases. We see an "Unauthorized. Error 4011 when trying to log into the Cortex XDR tenant. Then trying to get to support tickets.... we see... Salesforce... Single Sign On Error... We can't log you in because of an issue with single sign-on. Contact your Sa...

Static Routes for Subinterface

I have a question about static routes for subinterfaces for my ethernet1/2 interface, I currently have static routes for interface ethernet1/2 to access some remote servers, but many of my subinterfaces of ethernet1/2 also need the ability to access these remote servers. Do I need to create a static route for each subinterface (Example Ethernet1...

TNethery by • L1 Bithead
  • 4141 Views
  • 5 replies
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How to import certificate with same subject and issuer field which is not marked as CA

When I try to import such certificate I get "Only self signed CA cert can have identical sub and issuer fields" error. The certificate is not from CA server so I don't have "Back up CA" option as described here: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000004NUhCAM I'm aware of this discussion but it's for SAML an...

santonic by • L6 Presenter
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