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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4239 Views
  • 0 replies
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Global protect welcome page appears multiple time in an hour or so

I have listed two issues with the GP 1. Since I upgrade GP client to 6.0.3 welcome page appears multiple times in an hour or so. Please suggest if any solution 2. Also there is no GP client version yet which can fix the "Sophos AV date capture in HIP check from client machine". As per TAC it will be fix in next version 6.0.4.

sharink by • L1 Bithead
  • 1786 Views
  • 1 replies
  • 0 Likes

Resolved! Possible to have a web page presented for webistes where SSL decryption Doesnt work?

Hi All, We use SSL inspection and sometimes we have to add websites to a custom url category for non inspection so the webpage can become visible. Is there an option to have the user presented with a webpage so IT staff will know that it's ssl inspection that is not allowing the webpage to be viewed? I've looked but couldn't find any. Usually wh...

roma by • L2 Linker
  • 1816 Views
  • 1 replies
  • 0 Likes

EDL error web request failed to complete, error:28

Using EDL provided by https://saasedl.paloaltonetworks.com/ but getting error web request failed to complete, error:28Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.

PS007 by • L2 Linker
  • 2711 Views
  • 1 replies
  • 0 Likes

Resolved! URL Overide SSL Cert

Palo Team, For URL override, do you need to use an SSL Cert signed by an internal CA? Or can I use an SSL from a public authority like Go Daddy? https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClRdCAK

Resolved! suspicious user account and file in my system

Is this BOT or not ? # cat /etc/passwd | grep trapsanalyzer1trapsanalyzer1:x:993:990::/home/trapsanalyzer1:/usr/sbin/nologin # chage -l trapsanalyzer1Last password change : Jul 13, 2020Password expires : neverPassword inactive : ne...

pra838 by • L0 Member
  • 2842 Views
  • 2 replies
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Resolved! PA-460

Hi Team, Please share me the EOL and EOS link for all the device models. I dont see the model PA-460 in the below link. https://www.paloaltonetworks.com/services/support/end-of-life-announcements/hardware-end-of-life-dates Regards, Sanjay S

Palo Alto BGP: Conditional Advertising

Dear All,Recently we have been migrating to a non-trivial BGP setup, and I have had to experiment with the conditional advertising BGP feature in Palo Alto. I was familiar with this concept from cisco, but alas I still found the documentation available on this feature to be a bit unclear and lacking. So, I've written a how to with a step - by - ...

HA Active/Standby HA-1 and HA-2 Ip addressing

The training videos say HA1 1.1.1.1 <-> 1.1.1.2 HA2 2.2.2.1 <-> 2.2.2.2 do there addresses ever get place in the Routing table , RIB, VRF or Vwire? I wish to avoid any issue where people cannot route to cloudflare 1.1.1.1 or other conflicting presence on the internet. I want for best practice every firewall I build. have si...

Policy Based Forwarding is not working for Secondary ISP

  We recently added a new Internet link to our PA-3020. We want only one server (10.1.12.130) to use it, so we configured the new internet link interface as layer-3 , assigned it a static IP, created a PBF policy that basically specifies the zone (internal) and the source IP (10.1.12.130) and the destination is any (negate 10.0.0.0/8) and the ac...

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Anees10 by • L1 Bithead
  • 2220 Views
  • 2 replies
  • 0 Likes

Data Filtiring logs not Show on GUI

I got a problem with showing logs. In past I got problems with threat and data filtering logs, they are simply not showing on the monitor tab. I clean some space from the disc and upgrade pan-os to next version, threat logs start working, but still no data filtering. This problem is on 2 VM firewalls. I cheack root partition (30 percent availab...

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