Cloud NGFW - Revert Content Update

What is the best way to revert a content update on a Cloud NGFW hosted in AWS or Azure? 

TPM public key match failed

I have two PA-400 series devices that failed to renew their device certificates and now I get "TPM public key match failed" when trying to renew their certs.  Any way to fix this on my own?  I see some posts saying PA support had to fix it, but as of

User-ID - issues with mapping from Juniper Mist wireless

Hello. 

I have issues with mapping user from Juniper Mist. User-ID is set and working fine when monitoring LAN traffic. But when I want to check wireless users I don't see Source User. From my research I understand I need some type of "bridge" between

Android Samsung update doesn't work

Hello everyone,

I can't solve the problem of updating Samsung smartphones running Android connected to the company Wi-Fi network.

I created a custom rule for mobile phone updates, but it still doesn't work. Everything is set to allow in the monitoring

Palo Alto Firewall breaking File downloads in the middle

I am facing a problem in my Network, when we try to downloads some files the firewall breaks the download in the middle some times it does not allow even 5 mb file .For large files its breaking the session and does not allow to complete the download.

Export Codes - HS/ECCN/CCATS

Hi, 

I'm looking to obtain the export codes for some Palo Alto Network products.  Can anyone point me in the right direction to obtain these?

Thankyou, 

SAML Authentication Profile not popuating IdP Server Profiles

I am trying to configure a SAML Authentication Profile but the IdP Server Profile is not populating with my Imported SAML Metdata Identity Provider. When I click import on the page it imports another profile but still does not show up. Any ideas?

N

PA 11.0 vm iso image

i require 11.0 iso image can share link for download 

Mobile phones are bypassing the PA captive portal

Hy,

In my wifi network captive portal. While mobile phones are connect to the wifi they are bypassing the CP authentication and getting connected the internet without entering their user id and password.

Anyone please help. #paloalto450

Linux/Iphone devices not working splitunneling

Hi,

Im seeing traffic logs with linux/Iphone devices going to internet through our tunnel GP, when internet access should be local. 

Is there any issue with routes GP in linux/apple devices?

In windows is working fine

vSYS is expired

Hello,

We are running a pair of PA-VM firewalls in HA  mode 

We have noticed that an expired Virtual Systems (VSYS) license is still showing under our licenses, even though we only use the default vsys1

All othere subscribtion are running as us