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Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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SSL VPN - Client sees no gateway?

Excuse what is probably a very novice problem.I've gone through the guide on setting up a SSL VPN (1.3.0) on PAN 4 for our new PA-500, and I can successfully log into the NetConnect client and receive an IP from the VPN pool, etc. However, I cannot ping or otherwise reach any internal systems. When I run traceroute to an internal system, it time...

emccrea by • L1 Bithead
  • 11778 Views
  • 11 replies
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MacDefender Signature

Has anyone seen a lot of activity around the MacDefender Command and Control Traffic (event ID 13104 and 13108) spyware threat since the introduction of these signatures? I believe first add of these signatures was 248-993 and then updated in 249-1005. I am trying to get a handle on the numerous daily "blocked" events we are seeing for these c...

MGoodnow by • L4 Transporter
  • 2301 Views
  • 1 replies
  • 0 Likes

Upgrading SSL VPN client - is it automatic?

Hi.I've noticed that the SSL VPN client 1.3.0 has been released.Currently, I have 1.2.0 active on my PA's.If I activate the 1.3.0 release, what impact will this have on the clients? Will the upgrade be seamless and automatic, or will it require interevention (especially in the case of 64 bit Windows clients).Anyone done this and can shed some li...

dagibbs by • L4 Transporter
  • 4192 Views
  • 4 replies
  • 0 Likes

Reason to upgrade to 4.0.2 ? ! ?

Just recently upgraded to 3.1.8Like others here, wondering the REAL advantages of upgrading to 4.0.2I don't want to run into the issues missed by QA in version 4.0.1 that I have seen heremanagement console not working via httpsQos issuesIPSEC Tunnels not workingwould like everyone's feedbackThose who have upgraded for a specific feature setThos ...

mthomasson by • Not applicable
  • 10935 Views
  • 17 replies
  • 0 Likes

Error parsing pdf file

Using PAN OS 3.0.8 on PA-4060, I got the normal correct report Daily_hfw_Reports_20110511.pdfBut when upgraded to PAN OS 4.0.2, the first page incorrectly changed to Error parsing pdf file as shown in 1-20110518Daily_hfw_Reports.pdfPlease kindly give me any solution for correct report.(^_^)Songkrant

songkrant by • Not applicable
  • 18637 Views
  • 5 replies
  • 0 Likes

Resolved! More info needed on a virus named JS/Trojan-Clicker.agent.cobte

We have a website which is not functioning properly because a javascript menu named quickmenu.js is being flagged as having the virus JS/Trojan-Clicker.agent.cobte. I get not search results ion the web for this, and in the threat database, all I have is a name and number. Please provide more details surrounding this virus so that we can ascerta...

edrabek by • Not applicable
  • 4236 Views
  • 4 replies
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Injecting a default route into OSPF

I have an OSPF virtual router configuration with two interfaces. One interface (int1) is part of the default area (0.0.0.0) whereas the other one (int2) is not. There is a static default which points to the next hop on the non-OSPF interface network.I want to announce or generate a default route into the OSPF area and have clicked the "Allow ...

quist by • Not applicable
  • 14166 Views
  • 2 replies
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IKE pre-shared key: is there any forbidden character?

Hi Everybody,when configuring an IPSec VPN between our PAN appliance and both Cisco and CheckPoint devices, we had problems with using a long pre-shared key, which included special characters too (e.g. more than 30 letters, both small and lower case, numbers, "!", "$").Is there any constraint with the key lenght, or any forbidden character?Thank...

Bucche by • L2 Linker
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  • 2 replies
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Resolved! Upload page for tech support

I am really suprised that the SSL cert for the web page used to upload tech support files doesn't have a trusted cert. Is that by design, because uploading my firewall config to an untrusted SSL site makes me feel a little weird... Especially when I am sending the config to a security based company ?

PDFs and MS-updates

Hi PAN Experts,Has anybody faced problem of MS-updates and PDFs not able to go through a PAN in vwire mode ? policy is allow all in either direction. Version is 4 0 2.BR

Problem with IPSec and GRE

HelloI have a bg problemThe need is to create such a configuration: external IPSec tunnel and next GRE tunnel inside the previous one. IPSec tunnel must be created between my PA device and external gateway. GRE tunnel mus be created between my cisco router inside my network and other cisco router behind external gateway. Then there must be allow...

Revoked Certificate treating as Valid, is it a bug?

I have set up Client Certification Profile, and use in SSL VPN. I tried to revoke a cert. Firefox already able to valid that cert is invalid but PaloAlto still allow that certificate, I was able to verify from my OSCP server that PaloAlto had a successful query to my server, but I dont know what it is still allowing that revoked cert in SSL VPN.

muratahk by • Not applicable
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  • 0 Likes
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