General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

How and Why to Accept a Solution to Your Post

Did you know that you can help your fellow community members by accepting solutions when a reply answers your question Accepted solutions are a super-helpful resource in the community, and we want to make sure our members understand how this feature

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JayGolf by Community Team Member
  • 1986 Views
  • 1 replies
  • 11 Likes

Resolved! PAN firewall HA and addition of same to Panorama

We are having an existing panorama in our network via which multiple production firewalls are managed  and in one of the location we are planning to implement two new firewall in HA ( active -passive) set-up.

question is : Do we need to add the firewa

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Sujanya by L3 Networker
  • 1845 Views
  • 6 replies
  • 0 Likes

iCloud- Base App ID

Hi Team,

 

We are unable to see iCloud-uploading and iCloud-downloading Apps in our traffic logs, All the traffic identified as iCloud-base. 

 

Can someone help me on this ? 

Resolved! Global Protect for Linux

Is there support for the Global Protect client for Linux? It's not a download option when logging into the portal via https. If not, is there a way to connect using Java? Would NetConnect work?_

Resolved! Master Key issue with Panaroma managed firewall?

Ok so I may have made a mistake but I want to know the steps to recover and gain control back.

 

I changed the mastr key on Panorama and then proceeded to deploy same master key to 2 test firewalls. Both failed, one is a standalone VM, another to be

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raji_toor by L4 Transporter
  • 1394 Views
  • 2 replies
  • 0 Likes

Mute the Music while on Hold

While waiting on hold for support, is there a way to mute the hold music? The same 35-second loop for 30+ minutes is just too much. 

Especially when you had a time slot reserved for an engineer. 

JMRLT by L0 Member
  • 2605 Views
  • 3 replies
  • 2 Likes

Authenticated NTP, what do you use?

Hello Community,

While I already have googled and found some solutions, I would like to get input from you to see what you have used and works well. 

In a windows environment, what do you use to point your PAN's NTP configuration to an authenticated

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Change in NetFlow behavior in PAN-OS 10

Hey guys,

 

Here's another one of the issues I have run into after upgrading to PAN-OS 10.

 

Application usage statistics received by NetFlow are now displayed in Petabps / Pbytes on my NetFlow servers!

I have confirmed that my NetFlow server hasn't been

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warface by L1 Bithead
  • 1859 Views
  • 2 replies
  • 1 Likes

Resolved! GlobalProtect user in RDP login?

Anyone know why, after installing Globalprotect, I see an empty user account with the GlobalProtect icon as an option when trying to RDP to remote desktops?  I've noticed it on every machine after installing GP... I'm hoping it is a config option tha

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jsalmans by L4 Transporter
  • 3762 Views
  • 4 replies
  • 0 Likes

I really need to be able to open up support tickets

Message boards and communities are not going be sufficient for our day to day needs.  It has become impossible to actually open a support case.  I need detailed instruction on how to open a support case that connects me with a live person.

Sbrown88 by L0 Member
  • 983 Views
  • 1 replies
  • 0 Likes

Resolved! Firewall Reboot with Some Critical Comments

Hi everyone,

 

Devices get restarted suddenly with critical comments. Firstly DP restarted and after that system restarted. I will share the critical comments that are from autoassistant. We faced with this issue 2 times. For the first one; TAC engin

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