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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Palo Alto is not reading full URL

We have an in house mail server which have different URLs to access its web mail and administration center. We want to block administration center access from Internet. I tried using URL Filtering but Palo Alto is not reading full URL and only showing host name in URL Filtering logs, I have also imported the the email server ssl certificate on P...

Filter default route

WE have configured OSPF between a Palo Alto firewall and the CORE to which it is physically connected, within this CORE there are several VRFs that interconnect with the firewall (VRF1, VRF2, VRF3). Is there a way to filter the default route in the Palo Alto firewall so that it is only sent to the interface that interconnects with the VRF2 in th...

BigPalo by • L4 Transporter
  • 3347 Views
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why policy for captive portal redirection has no hit counts

We are using MFP for port 22.we have CP configured and also we have rule in PA to allow traffic for CP url on specific port.But we see no hit counts on this rule If i remove the rule then CP redirection does not work? Can someone please explain this behavior?

MP18 by • Cyber Elite
  • 3485 Views
  • 4 replies
  • 0 Likes

Resolved! Restrict Amazon-Cloud-Drive-Upload

Is there any way to restrict amazon-cloud-drive-upload for certain websites? For example, say the website is www.mywebsite.com (public IP 1.1.1.1) and has an applet that allows users to upload files. When the user attempts to upload the files, the firewall detects this as application "amazon-cloud-drive-upload". You can't create a firewall r...

MikeC by • L3 Networker
  • 4366 Views
  • 2 replies
  • 0 Likes

Traffic showing from same zone

This is not a new setup. It was working fine before.No change was made recently.Firewall logs show traffic hitting the right policy, however from the same zone (NET to NET) instead of SZ104-ITSupport to LAN.How to fix this issue?

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Resolved! [BUG] EDL using wrong Service Route

Hello everybody!PAN OS build 9.0.3-h3. According to the PAN documentation the "External Dynamic Lists" (Object-> External Dynamic Lists) )are supposed to use "External Dynamic Lists Service Route" (Device-> Setup -> Services -> 'Service Route Configuration'). This doen't seem to be the case since any changes in that area have no effe...

PA_ServiceRoute_EDL.PNG
PA_ServiceRoute_URL_Updates.PNG
PA_ExternalListsO365.PNG
husetech by • L2 Linker
  • 7625 Views
  • 5 replies
  • 0 Likes

Communication performance issues between zones

HiI have a firewall configured with different zones (users, servers-prod, servers-dev). At network configuration level, 4 network interfaces are linked to 1 aggregate group and under this aggreate group, I have on subinterface linked with each secuirty zone (ae1.1 for users, ae1.2 for servers-prod, ae1.3 for servers-dev). The 4 interfaces of th...

Global protect VPN

Hi,We are using Global protect VPN. Whenever we connect the VPN with office network the system gets slow and we run any command it takes a lot of time to run.Whenever we connect the VPN with an open network the commands and the websites are working fast. We checked the tracert with office network and home network and the in-office network it r...

Giri512 by • L1 Bithead
  • 4183 Views
  • 4 replies
  • 0 Likes

WiFi calling will not work

Has anyone already got wifi calling via PA to run? I see in the session log the connections udp 500 and 4500 but wifi calling does not work on my iPhone 8. I have already excluded my AP, that's not the reason. At home router with itss integrated AP it ran - no problem. In which logs can I find something about this? I released ike and ipsec-esp-u...

Resolved! IPv6 IPsec Site -to-Site VPN Phase-I issue

Hi ,If anyone there who have a solution for this IPv6 IPsec Site -to-Site VPN Phase-I issue, I checked all the Phase-I and II parameters and took help from PAN TAC engineer as well. they don't have an answer for this. I am getting an this error. Your suggestion is highly appreciated! 2019-09-23 23:31:43.000 +0530 [PNTF]: { 116: }: ====> PHASE...

Resolved! GlobalProtect 5.0 for iOS 12 and User Certificates

I have several customers (and my homelab) that leverage user certificates issued from Active Directory Certificate Authorities as a second authentication factor. Since upgrading to the new 5.0 client for iOS, the client errors out on connection to the portal, indicating that the required certificate cannot be found. If I attempt to connect to ...

Resolved! SIP ALG

I just want to make sure I'm thinking through the use of SIP inspection. If I have the sip application configured on a security rule, then the ALG will be in affect.If I have defined port-based services in a security rule with no sip application defined, then the ALG will not be in affect.SIP inspection will only happen if the application is def...

Interface flap email alert on Palo Alto 8.0

Hi Folks, I want to configure email alert for interface flapt i.e ( subtype eq port ). On email server profile under custom log format if I add $subtype eq port , would it be sufficient to trigger alert ?

Resolved! SMTP Authentication

Hi guys, According to this document, at the bottom, it states that SMTP authentication is currently not supported. This was in 2014, so does anyone know if this is still not supported? https://live.paloaltonetworks.com/t5/Learning-Articles/How-to-Send-a-Test-Email-to-Verify-Email-Profile-Settings/ta-p/60956 Cheers Jack

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