could not unlock user

Hello,

I'm sure this has been asked before, but I can't find an answer.  Get a message of "could not unlock user" via gui.  Is there any way to unlock an individual user via CLI?  I'm on PAN 10.2.6

Thanks

Rich

Active Directory groups w/ members from multiple domains

I'm using AD groups for some security policies and am expanding to use other domains in our company. While I can add users from another domain into an AD group, the PA only shows me the users in the same domain as the group.  For example:

Domain 1: DC

Anydesk issue.

Hi everyone!
I have some issues with anydesk application. It has ssl issue because of decryption, I think.

I've added *.anydesk.com ind 'SSL decryption exclusion', but it didn't worked.

Maybe some of you have faced such kind of issue?

Thanks in advance!

Replacing PA-5220 with a PA-3410 and need the best practice to migrate over configuration

Replacing PA-5220 with a PA-3410 and need the best practice to migrate over the configuration. Obviously the network interfaces are different and will require some cleanup, that and I know to match the PAN OS in the devices to avoid possible complica

Teams false positive - Virus/Win32.WGeneric.ejjvpg(656943132)

Seeing hundreds of alerts relating to a teams msix and this threat signature -  Virus/Win32.WGeneric.ejjvpg(656943132)

Any one else experiencing this?

How do I get a website's risk level lowered, since we know it is safe?

Earlier this week, I submitted a website that was blocked because it was categorized as malware incorrectly.  This was corrected very quickly. Now that same website is blocked because it is listed as "high risk".  We know that it is not. When I tried

Radius certificate expired and can't login to Panorama

As it says. We had our radius cert expire and now I can't login to Panorama as myself or as the admin user. I know the password for the admin user is correct. This is a VM. Not sure why it won't bypass radius to allow for local login.

Push Scope isn't showing and Commit button grayed out after upgrade Panorama

Hi, I'd like ask about the problem after upgrade our Panorama to newer version (11.0.4-h2)

Before the upgrade, I can directly commit and push to the device without any problem after making some changes in policy. However, after the upgrade, I need

Filter manged devices summary by tag in Panorama

Do you know of a way to filter the searches of Manged Devices | Summary in Panorama. You can assign tags to devices, but it is not very useful, if you cannot filter by exact tag tag. You can search by the tag name, but it will only show any other res

Global Protect gateway configuration

Hi Guys

I'm hoping someone can help me with an issue that is constantly being reported by our users. We have Global Protect rolled out to all of our users. On a regular basis, perhaps 2-3 times per week, I come across reports of slowness, poor perf

Specify IAAD for DHCPv6

Hi,

I'm in the process of implementing a PA VM with full IPv6 on a Danish ISP. In order to get the /48 IPv6 prefix that they offer, I need to request it using a DHCPv6 client. However, it seems the ISP requires the DHCP request for prefix delegatio

PANOS upgrade plan in excel sheet for a year

Hello Experts, 

 I have been asked to provide a plan to upgrade Palo Alto firewalls within a year and I have almost 430 Palos in the environment. I need help creating a sample plan with timelines and what columns I should use in this plan. If someo

Telemetry decided to stop sending

UPDATE: This was a bug and was fixed after installing 10.2.10 

I have seen a couple others post this same issue on Reddit but figured this would be the place to ask. Does anyone know how to kick telemetry back into a working state? It was working