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Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 17319 Views
  • 44 replies
  • 32 Likes

Resolved! SMTP Authentication for Reports, Alerts, etc.

Hello,I'm trying to setup my PA-500 (running PAN-OS 5.0.0) to e-mail me reports and alerts. But, there are no options for SMTP authentication, which our mail server requires us to use. Am I missing the options somewhere, or is this feature not built-...

ndblew by L0 Member
  • 2127 Views
  • 1 replies
  • 2 Likes

Windows Surface 8 RT and Ipsec support?

Do we have any support or articles on this subject or to make this work properly over ipsec and vpn? I know there are articles for Android and Apple but have not seen any information on Microsoft Surface RT platform support on this website.

Cacti 5.0

Has anyone seen any issues with cacti and 5.0? Ours where all logging usage perfectly until the upgrade it which point they stopped. Now we just get SNMP errors as though the devices are down.RegardsDave

DaveM by L1 Bithead
  • 822 Views
  • 4 replies
  • 0 Likes

Resolved! Cisco VCS random disconnects

Hi We have a Cisco VCS-C on the inside network and a rule created on our PA to allow all traffic to the VCS-E which sits on the public facing network. I'm finding my calls to H323 or IP addresses are randomly disconnecting after a period of 50 minute...

djrodb by L3 Networker
  • 1691 Views
  • 2 replies
  • 0 Likes

Resolved! Update application v 339

Hello,Since I have updated my active/passive cluster with latest Application and threat content (version 339, released yesterday), some ssl traffic is now recognized as "tor" application.This traffic is only ssl, not tor.Is someone else have this pro...

Virtual-Wire VLAN tag translation

I understand that VLAN tag translation is not available on virtual-wire interfaces, can someone tell me whether this is on any road map and likely to be included in a future release of PANOS? It's something that I require for a proposed PAN deploymen...

debsPal0 by Not applicable
  • 360 Views
  • 0 replies
  • 0 Likes

Performance with Spirent

Hi All,Test with PA 5020, with PAN OS 4.0.11 with tcp reject non syn disableTraffic generate from 50k IP Source and 1 IP DestinationCan anyone give explain about why in small packet (64 bytes) test in Spirent, there is no result ?Or someone already t...

mgp by Not applicable
  • 490 Views
  • 2 replies
  • 0 Likes

Resolved! DHCP Server Delay

Hey all,Has anyone ever encountered a delay when the PA is handing out DHCP? I have a test network setup to do some captive portal testing for our guest network and I'm noticing it's taking anywhere between 5 - 25 seconds to get an IP address. Wirele...

mrsold by Not applicable
  • 1293 Views
  • 3 replies
  • 0 Likes

PAN OS 5.0.0 "killing" remote connections

Hisorry for the "bad" title, bat that's whats actually happening.I have a NAT rule translating the external interface IP to an internal server from Port 443 to 8443 (for OpenVPN) and to the same server for ssh (no port translation)When I connect with...

u13550 by L3 Networker
  • 799 Views
  • 2 replies
  • 0 Likes

Subtype "4" in Traffic log

PAN OS 5.0.0 on VMWareI see a lot of subtype "4" in my traffic log. I also see start, end, deny, drop, so I'm sure it's not just a display error meaning one of the listed.Does anyone know what "4" means?ThanksAndre

u13550 by L3 Networker
  • 870 Views
  • 4 replies
  • 1 Likes

Resolved! Using wildcard cert

Being smart we thought it best to use a wildcard cert as we were going to be setting up about a half dozen SSL certs and various domains, that seem to be ever expanding.One place we wish to use is on our PAN device for VPN access.but as i go to impor...

rhawley by L0 Member
  • 1002 Views
  • 1 replies
  • 0 Likes

Firefox Error ssl_error_rx_unexpected_new_session_ticket

Hi,after PA-500 upgrade (from 4.1.7 to 4.1.9) I solved SSL problem with Chrome but now I have a problem with firefox opening SSL pages (when they was decrypted by the firewall).For example opening https://www.google.com I receive this error:"SSL ha r...

diennea by L3 Networker
  • 993 Views
  • 2 replies
  • 0 Likes
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