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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! XML reports in Email Scheduler?

I know you can export a report as an XML manually but when you create an Email Scheduled report I don't see any options.Are emailed reports only in PDF or is there an option somewhere to select this?Thanks!

Dz3015 by • L4 Transporter
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  • 1 replies
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PAN2050 data stops when global protect client downloaded

Has anyone seen this issue? We have had this issue for months with no relief and am at my wits end. Forgive me if my frustration comes through......what happens is this:A remote user will login to VPN web page and click the link to download the GP client then..... *poof*! All traffic in every direction stops. ALL the PAN layer 3 interfaces stop ...

OSPF over VPN

Hello,is it necessary to use Numbered Tunnel-IP confuguration when running OSPF over a VPN line?Roman

rkra by • L2 Linker
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  • 2 replies
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Resolved! show config running output

on a local firewall, the output of the show config running output has some encrypted data that does not seem to be a certificate. No --begin certificate-- or --end certificate-- .Does anyone know what this encrypted data is? I thought it might be the licenses installed.

Monitoring A/A HA status and session sync

How have folks setup automated monitoring of HA status and session sync?We see HA instability on a 5060 A/A cluster during periods of high load. The boxes get too busy to respond to HA messages, lose heartbeat, and start to think the links have failed. Normally, they recover automatically when the load decreases. But this weekend, we had a cas...

Resolved! PAN-2020 Management access issue.

Hi Friends, One of my PA-2020 , OS 6.0.4 have some issue. we are not able to access the management port through Console port, web interface and CLI and also not able to ping. if we are hard reboot the firewall working fine. i have got same issue frequently last 10 days. any one have idea about it please share the info. Thanks Regards Satish

Satish by • L4 Transporter
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  • 6 replies
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Resolved! download PAN-DB Error

Dear Friends, I am try to download PAN-DB for URL but i am getting below error. please suggest. PAN-DB list Loading Failed (ERROR: SSL Connect Error)

Satish by • L4 Transporter
  • 14251 Views
  • 30 replies
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If security policy has associated profile and/or application is subject to content inspection, setup content inspection session

It is mentioned in policy look-up: If security policy has associated profile and/or application is subject to content inspection,setup content inspection session.what are those applications which are subjected to content inspection?what is checked first app-id or content ID-- In My view it should be app id. Please correct if I am wrong here.How ...

vsingh by • L2 Linker
  • 2652 Views
  • 2 replies
  • 0 Likes

Resolved! BrightCloud URL Database Not Reachable

Anybody else having issues with the BrightCloud database not being reachable?Get the following error message in the system log...Cannot receive data from 'service.brightcloud.com:80' to download BrightCloud URL databaseThanks,Al

almay by • L2 Linker
  • 4663 Views
  • 3 replies
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Resolved! Custom admin role for GUI

Hi Friends,I want to custom granular Access to the Device Tab (setup-operation-export and import) for custom role-based administrator.but i think it is not possible. please share the your suggestion. RegardsSatish

Satish by • L4 Transporter
  • 5219 Views
  • 6 replies
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User Admin PA using ADprofile get blocked

Hi, we are having several problems with the use who we use to manage the Palo Alto.We have create a profile with the users in Active directory who can manage our Firewall Palo Alto. The login with this user works propertly but sometimes (with no reasons)+ the user get blocked in Active directory and we cant access to the FW. We are using the cor...

SOC_CSG by • L4 Transporter
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  • 1 replies
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Office 365 Sessions and new sessions/second

Hi,Does anyone have a good formula to calculate the number of sessions and sessions/sec a user will generate using office 365 hosted exchange so we can correctly size the right PA unit to suit our customers requirements?CheersAaron

Afisher by • Not applicable
  • 3144 Views
  • 3 replies
  • 0 Likes

GlobalProtect client password change help

Hi,New user here.We are setting up a dedicated VPN server using PA-200 for our small office (30 people). We are running software version 6.0 and GlobalProtect Agent 2.0.1.Here's our setup for the VPN:1. Local user database2. When the user is created, a temporary password is set.What we want to do:1. Force the user to change the password on f...

skipchang by • Not applicable
  • 10456 Views
  • 3 replies
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Resolved! Can we possible to restrict another user log-in to GP using same USER-ID at the same time?

Hello Guys.I have a question about GlobalProtect. While a user is logged inn and running to GlobalProtect Gateway, Another user possible to log in to GlobalProtect Gateway with same USER-ID at the same time. I want to restrict that log-in to GP GW using same USER-ID at the same time. Can I possible to install with above things for a GP?Thanks.Re...

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