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General Topics


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If you've visited LIVEcommunity anytime recently, you've probably seen a pop-up asking for your feedback. We've deployed this survey since April 2020 for new and returning visitors alike as a way to gather feedback from our users. 


In the past six


jforsythe by Community Team Member
  • 1 replies

Resolved! PA HA with Port-Channel towards inside/trust connection


We need to add secondary PA-220 to existing (production) standalone PA-220 and make it has Active/Standby. Trust interface on PA will be trunk with two sub-interfaces. Both the PA trust interfaces are going to connect downstream Core switch. Core



Resolved! Export GlobalProtect MSI file

Is there a way to export a deactivated GlobalProtect client MSI installer from the firewall or download a version from the support website?  A client also has a palo alto firewall, but is on a different client version than what I use internally.  The


Resolved! Log export error

Hello All,


I am facing issue to export traffic logs from the firewall in CSV format. getting the error "no jobs query found".



* Increased the CSV row number up to 1048576.

* I can export URL filtering logs, security policy, NAT policy


SDWAN Zone Mapping

Trying to make sure I understand this correctly.  For each zone to used within the SDWAN they must be mapped to the pre-defined SDWAN zones.  For the following example would this be the correct method of mapping:


Pre-SDWAN zones (same zones at all si


VSYS Migartion Query From DC5220 to ISP 5050


Hi Team,

I have below network Architecture

Upstream Internet Firewalls PA 5050 Active/Standby

Downstream Datacenter Deployment 5220 Active/Standby

Now We have 2 VYS in DC 1 is Normal 2nd DMZ Vsys.

Now i have to remove DMZ vsys to ISP can some guide


CLI/API command to verify Panorama push diff

Do you know of a CLI command or  a rest API call to push and  to show the changes of configuration to be pushed to a firewall from Panorama? I am trying to automate the process, but could not find any references. 

batd2 by L4 Transporter
  • 1 replies

Resolved! MDM Integration Service Cannot Be Started

I'm getting the following start error message on Windows Server 2019 running ID-Agent.




The MADebug file shows the following as well.

------------MDM Service is being started------------
11/10/20 15:52:06:552[ Info 1414]: Os version is 6.2.0.


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Screen Shot 2020-11-10 at 16.02.52.png

Resolved! Route path monitoring and tunnel monitoring together?

I'm switching to route path monitoring for VPN backup failover and would like to keep my tunnel monitoring active for down/up tunnel email notifications.  I can set the tunnel monitoring to wait to recover.  Can I use both of these at the same time a


treese by L3 Networker
  • 2 replies

Resolved! Aggregate vs Zone protection profiles

We have separate zone protection profiles for each zone. And the definition of aggregate says that "all thresholds apply to the entire group of devices specified in a DoS Protection policy rule". So if we are trying to protect servers in DMZ, unless


raji_toor by L4 Transporter
  • 3 replies

Temporary disable Miner / Malwaredomainlist offline



Does anybody know how to temporary disabel a miner without deleting it from config ?


Problem is, that currently gets resolved to and the miner alerts in the log files with

basepoller._poll ERROR: Excepti


HA sync option not showing in Panorama

Hi Team,


I import the configurations from managed device to panorama then export to managed devices of our A/P firewalls. everything went well. but when I see the summary on panorama passive device template showing as in sync but active device templa


Resolved! Managing Windows Services

Ok, so this may be a stupid question, but I have a server that has a web service running under a domain\webservice account.  I want to define a security policy for the service, but the firewall does not consistently get the correct user.  After a reb


bschaper by L2 Linker
  • 2 replies
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