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Thank You for Filling Out the LIVEcommunity Experience Survey!

If you've visited LIVEcommunity anytime recently, you've probably seen a pop-up asking for your feedback. We've deployed this survey since April 2020 for new and returning visitors alike as a way to gather feedback from our users. 


In the past six


jforsythe by Community Team Member
  • 1 replies

Resolved! A question about PA-3020

Hello, I've got a PA-3020, but I don't have license. What do I lose without the product license? Only support? I would like to know.

Solarwinds Query

Hi All,


We have a problem with the report data on Solarwinds. We are running a multi-vsys Palo Alto 5220 with bgp connectivity to a router and need to run bandwidth reports on all vsys. All Vsys have at least 2 BGP Peering for inside and outside on 2


a.jones by L3 Networker
  • 3 replies

AKAMAI API for IP Addresses.

Hello All,


I have a customer that requested the information below:


"We have recently discovered that apple is moving to Akamai for services like App store and IOS updates.  Would you happen to know if Akamai has an API for the ip addresses so we


sodhegba by L2 Linker
  • 1 replies

GlobalProtect behaviour in Chromebook

Can anyone please confirm if below is the expected behavior of the GP Android App with internal gateway on Chromebook?

When inside the network with internal host detection GP greys out. Using GP 5.2.2


If GP greys out after connecting does this mean th


Resolved! Difference between app base rule and service base rule.

Hi All,


Just some queries,


1) what is the difference between the App base rule and Service base rule?

2) For security purpose which one is a more secure app or service base rule?

3) What is the benefit of using App base rules?


Thanks in advance.

Resolved! SSL Certificate renewal query

We got certificate tree like this:

the public certificate (Trusted root CA) from Digicert, Intermediate cert (Digi root) and then the SSL/TLS cert (DigiVPN). This DigiVPN is going to expire soon and we use it for GP portal and GW. The server cert is b


VPN Tunnel Monitoring between two Palo Alto devices



From what I understand, when creating a tunnel monitor between two PA devices it's best to assign IP addresses on the same segment to the tunnel interface on each side.  The monitor is then setup with the remote destination on each side.




NobleNOC by L0 Member
  • 1 replies

Resolved! PA HA with Port-Channel towards inside/trust connection


We need to add secondary PA-220 to existing (production) standalone PA-220 and make it has Active/Standby. Trust interface on PA will be trunk with two sub-interfaces. Both the PA trust interfaces are going to connect downstream Core switch. Core



Resolved! Export GlobalProtect MSI file

Is there a way to export a deactivated GlobalProtect client MSI installer from the firewall or download a version from the support website?  A client also has a palo alto firewall, but is on a different client version than what I use internally.  The


Resolved! Log export error

Hello All,


I am facing issue to export traffic logs from the firewall in CSV format. getting the error "no jobs query found".



* Increased the CSV row number up to 1048576.

* I can export URL filtering logs, security policy, NAT policy


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