General Topics
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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 2 replies

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 43 replies

Palo Alto HA in an Azure environment

We have utilised Marketplace in Azure to setup 2 x PAs with the intention of turning on HA.We can not locate configuration information for an Active/Active setup in an Azure environment (seemingly we can locate only Active/Passive setup information)....

Global protect on MAC, with proxy settings

In our company, we do not allow split tunneling and access to Internet(while on VPN) happens via only proxy. We are using on-demand mode. Once MAC users connect to GP,proxy settings apply. Only browser which works in this setup is Mozilla Firefox. Is...

SuryaR by L3 Networker
  • 5 replies

Resolved! weird file in device with TRAPS

Hello,We have devices with TRAPS and we has found files with strange names as !!!!!!!!* and zzzzz*.I we try to modify or execute we get anti-ransomware alert.this files are normal? could be a bug?

Marivi by L3 Networker
  • 7 replies

PA-220 DHCP with reservations

I have this weird issue where if my wireless clients lose connectivity to my meraki AP and then have to rejoin after the AP reboots, the DHCP server on the PA-220 stops handing out DNS servers that are inherited from the untrust port. I have all clie...

Suspicious DNS Domain addition

Hello, is there a way to report suspicious DNS domains to Palo Alto for inclusion on the Palo Alto suspicious DNS query list? we have a domain which various threat intelligence sources report as suspect/risky but it does not appear in the Palo Alto l...

new CA Sectigo(formerly Comodo) not trusted

Hello. We are having a minor issues on one of our customer firewalls performing decryption. it seems certain sites. that have a certificate issued by sectigo. chainroot: Sectigointermediate: Sectigo RSA Domain Validation Secure Server CAsite certific...

SSL Certificate for Global Connect

Hi All, I have a users who plan to connect their phones (To use a soft phone app for the PABX) and laptops to the internal network from outside, i have setup the global connect gateway and portal and tried to use self signed cert but it is not workin...

Resolved! CLI URL filter, change Site Access?

I am trying to determine how to change the Site Access of the new URL categories (cryptocurrency and grayware). By default, they are Allow, and I want them to be Alert. I can do this via CLI w/ the command from config mode below. set shared profiles ...

BoDollis by L2 Linker
  • 1 replies

Resolved! Upgrade to PANOS 7.1

I'm looking at getting a Palo Alto used. A lot of the units are pan os 4, 5 or 6. For a PA-500, for example, can I get a 5.x OS and upgrade it to 7.1? Does this require a support contract to upgrade it?

RustyPA by L1 Bithead
  • 7 replies

Resolved! Scheduled Policy not terminating existing session

Hello everybody, I have a PA-220 and setup a rule that my children cannot access the internet after 8pm. This is working but only for new sessions. Existing sessions like TeamSpeak or BattleNet started before 8pm are still open. Can I somehow kill al...

Resolved! The sporadic syslog sender

I recently adding a new syslog destination at this new to me site and noticed something I hadn't seen before. That is that the sending of syslog data according to PAN Monitoring is send sporadically and in big bursts. For example when I added the new...

palomed by L3 Networker
  • 4 replies

Dynamic updates constantly failed

Hi there Is there any known issue with Dynamic Updates? Our firewall can't get updates in the last 4 hours. The last update we got was around 4pm (GMT+10). The traffic log is showing incomplete. 'show url-cloud status' shows Cloud connection: not con...

myocella by L0 Member
  • 4 replies
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