365 Encrypted Email Decryption Issues

In June, for some reason users receiving encrypted emails in Outlook could no longer access them. If they go to the Outlook web client it works fine and if we exclude their IP from encryption, it works fine. It is definitely related to decryption. We

Prisma GP report for Uptime/Availability

Hi All,

is there a way get the uptime and availability report of the Global Protect portal which can show

1. how long the console was up in a calendar month

2.  if there has been a downtime then for how long

if have can share the KB or document

interface down

Hi,

i have problem show interface down 

i can see error in brdagent logs as below. 

2024-08-20 22:33:51.537 +0700 PORT10: board_port_autoneg_linked -> board_port_autoneg_enabled, link: 1, mode

Best practice of deploying PA vm on AWS

Does anyone know if there is any official guide or doc to follow to deploy PA-VM series on AWS. So far I dont find anything useful.

My challenges now as below

1. where the PA-vm should be deployed if our infra is single region and multi-az.

2. Best

Layer 2 Interfaces together with Vlan Interfaces or Layer 3 Interfaces

Hello Community

I am struggling to choose one of the following two configurations. Which concept would you choose?

I have a trunk between the Paloalto (PA-5060) and a switch.
In the first variant I would configure the trunk interface on the paloalto a

Fuel Spark Event Discussion: Identity Management/Zero Trust and Quantum Security (August 22, 2024)

August Spark Summit - Identity Management/Zero Trust and Quantum Security

Delve into Fuel User Group, the sister community to LIVEcommunity, tailored for Palo Alto Networks users. Free membership in Fuel brings a myriad of benefits tailored to your

Palo Alto OS Update 10.1.0 - 11.0.1

I am running the palo alto firewall in HA mode Active /Passive , and my current version is 10.1.0 , and want to upgrade till 11.0.1 , Please provide the step-by-step action. I never Updated the palo os before. 

Join Us in Welcoming LIVEcommunity's 2024-25 Cyber Elite Experts!

LIVEcommunity is pleased to announce the 2024-25 Cyber Elite Program! 

LIVEcommunity's Cyber Elite Program recognizes community experts who demonstrate excellence in participation and contributions to other members and Palo Alto Networks customers

PA220 device stuck at booting state after reboot

Hi Team,

My PA220 device stuck at booting state and unable to boot up.

State light showing Orange color. Is that hardware failure?

Or is that anything that I can check on?

DHCP Relay

I have a strange intermittent problem with DHCP relay.  I have it setup on all our firewalls, PA-220, and they relay to servers in the data center (Windows 2016).  At some point the relay stops sending offers.  I can see the discovery packet and no o

Syslog Custom Format for Splunk

I'm trying to get the firewall to send before and after change detail to splunk. I've tried various formats in Custom Log Format, but any changes I make result in no logs being sent to splunk. What is the correct format for Custom Log Format when usi